Q: IMAP/SMTP email integration / WhatsApp Business API numbers
Hi Marsad,
From reading other responses could you clarify how email/WhatsApp is connected to your system.
1)How is email connected to your system? How much do I need to change my DNS settings? I would like to use your platform for email without disruption to using my existing IMAP/SMTP IONOS setup which simply uses a few MX records. As you can understand it would be a signifigant risk for...
Founder Team
Saad_BrandJet
Apr 27, 2026
A: Hi Matt, hope you are having a great day.
You do NOT need to make any changes to your DNS settings if you use us for emailing. We require DNS changes only if you want to purchase NEW emails (Gmail / Microsoft / Azure) from us on an existing domain. Otherwise, if you already have email account(s) hosted on Google, Microsoft or SMTP, there's absolutely no DNS changes required. We have a...
To follow up on this - I only want to use a WhatsApp connected to Meta API or Twilio (how existing number setup). I don't want to use WhatsApp Bus/Pers via QR code.
Is it possible to set up use a WA API/Twilio connected number on BJ for automation/workflows?
If not is this being looked at in the future? Also can I jump in to a automated WhatsApp chat and reply as a human at any time?
Why are you not answering this review? https://appsumo.com/s/10w090k/
There are a bunch one 5 star reviews from people who are new on Appsumno with only 1 purchase. There is something about this deal I am not able to go out and buy this deal and trust you guys. Why you are not answering on day 1 as soon as someone posts a review like that?
Founder Team
Nirav_BrandJet
Apr 24, 2026
A: We're double checking what's written so we can provide a thorough response.
Hey Rohan, most of the reviews are positive with older accounts as well but of course that doesn't take away from the one star reviews. Most of these issues have been resolved or fixed, and a lot of them only impacted some users. We've had to rapidly scale up to accommodate more users, I'm waiting on confirmation that I can let them know everything is resolved.
I agree it's very disrespectful and unprofessional attitude from Brandjet team. I mean it's very untrustworthy brandjet team when they cherry pick reviews and chery pick questions they want to answer. I will be contacting Appsumo customer support and reporting brandjet
You've asked us to give you 10x the limits on an LTD deal, I've mentioned to you that isn't possible. I also provided you my number and email for a call to discuss further if you'd like, you refused unfortunately. You've asked the same question quite a few times regardless and won't detail further on call, there is little else I can do here unfortunately. The offer still remains, +33751180230 (WA)
1. your brand name is totally inadequate for what you are selling. it does not do the favour for sumolings because you have less chance to succeed. your product has vaguely correlated to word "brand", it's actually a multipurpose outreach tool. I am shocked that you came with a name brandjet. can you please next time consult with very smart experienced people who could advise you how to create a...
Founder Team
Nirav_BrandJet
Apr 25, 2026
A: 1-We will be expanding into other areas beyond outreach in the future to help businesses build a brand through outreach for sales as well as marketing. Thanks for the feedback. 2-By end of summer we hope. At the moment we're focused on other user feedback and requests at the moment. 3-Not at this time unfortunately. We're happy to work with you one-on-one if you're a customer and we can find...
Hi I did purchase Tier 3 and started to explore the platform. So i want to know can we monitor keywords from Instagram? I can only see other platforms like reddit and linkedin as options.
Also can we add only Whatsapp business numbers or can we add personal numbers? We want to procure more whatsapp numbers, can we get a one time pricing for more numbers?
Founder Team
Marsad_BrandJet
Apr 20, 2026
A: Hi! Thank you for the purchase, happy to have you onboard. Currently, we do not support monitoring for IG/FB - that is prio on the roadmap for social listening. The supported platforms are: X, reddit, LinkedIn, YT, TikTok, News.
For whatsapp, it actually uses any number for outreach. If you are doing outreach through these sequences, I'd recommend getting a burner number vs using your own for...
Since I mainly use cold email, do you have a real inbox placement test, not just warmup? CanI add team members to manage campaigns without sharing my password? If bounce rate gets too high, can campaigns auto-pause?
If I switch from Instantly, what would I lose?
Founder Team
Marsad_BrandJet
Apr 20, 2026
A: Hi, we currently do not have an inbox placement test! Yes, you can add other team members with different permissions to your BrandJet workspaces, and yes campaigns autopause if the bounce rate is too high!
if you switch from instantly, you'd lose a more expensive subscription, and get access to more channels and GTM features with an MCP you can use to create a lot of amazing workflows.
Q: IMAP/SMTP email integration / WhatsApp Business API numbers
Hi Marsad,
From reading other responses could you clarify how email/WhatsApp is connected to your system.
1)How is email connected to your system?
How much do I need to change my DNS settings? I would like to use your platform for email without disruption to using my existing IMAP/SMTP IONOS setup which simply uses a few MX records. As you can understand it would be a signifigant risk for...
Saad_BrandJet
Apr 27, 2026A: Hi Matt, hope you are having a great day.
You do NOT need to make any changes to your DNS settings if you use us for emailing. We require DNS changes only if you want to purchase NEW emails (Gmail / Microsoft / Azure) from us on an existing domain. Otherwise, if you already have email account(s) hosted on Google, Microsoft or SMTP, there's absolutely no DNS changes required. We have a...
Share BrandJet
To follow up on this - I only want to use a WhatsApp connected to Meta API or Twilio (how existing number setup). I don't want to use WhatsApp Bus/Pers via QR code.
Is it possible to set up use a WA API/Twilio connected number on BJ for automation/workflows?
If not is this being looked at in the future?
Also can I jump in to a automated WhatsApp chat and reply as a human at any time?
Q: Please answer
Why are you not answering this review?
https://appsumo.com/s/10w090k/
There are a bunch one 5 star reviews from people who are new on Appsumno with only 1 purchase. There is something about this deal I am not able to go out and buy this deal and trust you guys. Why you are not answering on day 1 as soon as someone posts a review like that?
Nirav_BrandJet
Apr 24, 2026A: We're double checking what's written so we can provide a thorough response.
Share BrandJet
Hey Rohan, most of the reviews are positive with older accounts as well but of course that doesn't take away from the one star reviews. Most of these issues have been resolved or fixed, and a lot of them only impacted some users. We've had to rapidly scale up to accommodate more users, I'm waiting on confirmation that I can let them know everything is resolved.
Verified purchaser
I agree it's very disrespectful and unprofessional attitude from Brandjet team. I mean it's very untrustworthy brandjet team when they cherry pick reviews and chery pick questions they want to answer. I will be contacting Appsumo customer support and reporting brandjet
You've asked us to give you 10x the limits on an LTD deal, I've mentioned to you that isn't possible. I also provided you my number and email for a call to discuss further if you'd like, you refused unfortunately. You've asked the same question quite a few times regardless and won't detail further on call, there is little else I can do here unfortunately. The offer still remains, +33751180230 (WA)
Q: few more questions?
1. your brand name is totally inadequate for what you are selling. it does not do the favour for sumolings because you have less chance to succeed. your product has vaguely correlated to word "brand", it's actually a multipurpose outreach tool. I am shocked that you came with a name brandjet. can you please next time consult with very smart experienced people who could advise you how to create a...
Nirav_BrandJet
Apr 25, 2026A: 1-We will be expanding into other areas beyond outreach in the future to help businesses build a brand through outreach for sales as well as marketing. Thanks for the feedback.
2-By end of summer we hope. At the moment we're focused on other user feedback and requests at the moment.
3-Not at this time unfortunately. We're happy to work with you one-on-one if you're a customer and we can find...
Share BrandJet
Verified purchaser
can you please answer my questions? or shall I ask Appsumo to tell you that it's how Appsumo works
Q: Cant we monitor Instagram?
Hi I did purchase Tier 3 and started to explore the platform. So i want to know can we monitor keywords from Instagram? I can only see other platforms like reddit and linkedin as options.
Also can we add only Whatsapp business numbers or can we add personal numbers? We want to procure more whatsapp numbers, can we get a one time pricing for more numbers?
Marsad_BrandJet
Apr 20, 2026A: Hi! Thank you for the purchase, happy to have you onboard. Currently, we do not support monitoring for IG/FB - that is prio on the roadmap for social listening. The supported platforms are: X, reddit, LinkedIn, YT, TikTok, News.
For whatsapp, it actually uses any number for outreach. If you are doing outreach through these sequences, I'd recommend getting a burner number vs using your own for...
Share BrandJet
Q: Inbox placement test
Since I mainly use cold email, do you have a real inbox placement test, not just warmup?
CanI add team members to manage campaigns without sharing my password?
If bounce rate gets too high, can campaigns auto-pause?
If I switch from Instantly, what would I lose?
Marsad_BrandJet
Apr 20, 2026A: Hi, we currently do not have an inbox placement test! Yes, you can add other team members with different permissions to your BrandJet workspaces, and yes campaigns autopause if the bounce rate is too high!
if you switch from instantly, you'd lose a more expensive subscription, and get access to more channels and GTM features with an MCP you can use to create a lot of amazing workflows.
Do...
Share BrandJet