Can you use footage of 360 camera's (like insta360 X series) and build a tour on your platform?
Founder Team
Sunil_CrezloTours
May 12, 2026
A: Yes — absolutely.
If you have footage from a 360 camera like the Insta360 X series, you can use it to build immersive virtual tours on Crezlo Tours.
We support converting 360° photos into interactive walkthrough experiences where users can: • Navigate between rooms/spaces • Look around in full 360° • Add hotspots, info points, videos, PDFs, and CTAs • Embed maps, branding, and guided...
Hi, I read your knowledgebase and the website, but I could not find the information on which input I need to supply to create a 360 tour. Do I still need to buy a 360-degree camera? Or do I upload lots of static images and you turn them into a panorama? Or do I need to do a video? Please clarify, thank you.
Founder Team
Sunil_CrezloTours
May 4, 2026
A: Hi,
Thanks for your question — happy to clarify how tour creation works.
To create a 360° tour, you primarily need 360-degree panoramic images. There are a few ways to get these:
1. 360° Camera (Recommended)
Using a 360 camera (like Insta360, Ricoh Theta, etc.) is the easiest and best-quality option. These cameras automatically capture full panoramic images that can be uploaded directly to...
Q: Upload photos or videos from any camera to automatically generate immersive, MLS-compliant 360° virtual tours
How does it work with videos? You cannot upload videos if you are in a tour! You can upload videos in the files but they can only be used as embed video in a tour! if i go to Docs there is sign in but does not work with the same username! for the help tab the same I cannot login using the same username! Do I need to create account for ever help page same for Ideas and Announcements.
Rudolf
Founder Team
Sunil_CrezloTours
Apr 23, 2026
A: Hi! Thanks for your questions—let me clarify everything
Here’s how videos work:
Videos in tours
You can directly upload videos and use them inside a tour — no need to embed. Once uploaded, just select and place the video where needed. For better presentation, you can also use the custom thumbnail option to upload a thumbnail for the video.
This does not work! You can directly upload videos and use them inside a tour — no need to embed. ( No I cannot) Once uploaded, just select and place the video where needed.
I just checked this on my end and it’s working—you can upload and use videos directly inside a tour.
One thing to note: there is a per-scene video upload limit, which depends on your plan. You can check this in the Tier section. If that limit is reached, the upload won’t work.
Also, I see you already have a support call booked for tomorrow we can go through this together
Q: Max Panorma Size
Is the max panorama size the max size of any one photo in the tour or the max size of the complete tour?
Sunil_CrezloTours
Jun 9, 2026A: Hi,
The max panorama size refers to the maximum size of a single panorama/photo, not the combined size of the entire tour.
Please let us know if you have any other questions.
Thanks!
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Q: What if you have a 360 camera?
Can you use footage of 360 camera's (like insta360 X series) and build a tour on your platform?
Sunil_CrezloTours
May 12, 2026A: Yes — absolutely.
If you have footage from a 360 camera like the Insta360 X series, you can use it to build immersive virtual tours on Crezlo Tours.
We support converting 360° photos into interactive walkthrough experiences where users can:
• Navigate between rooms/spaces
• Look around in full 360°
• Add hotspots, info points, videos, PDFs, and CTAs
• Embed maps, branding, and guided...
Share Crezlo Tours
Q: Which input is needed to create a tour?
Hi, I read your knowledgebase and the website, but I could not find the information on which input I need to supply to create a 360 tour. Do I still need to buy a 360-degree camera? Or do I upload lots of static images and you turn them into a panorama? Or do I need to do a video? Please clarify, thank you.
Sunil_CrezloTours
May 4, 2026A: Hi,
Thanks for your question — happy to clarify how tour creation works.
To create a 360° tour, you primarily need 360-degree panoramic images. There are a few ways to get these:
1. 360° Camera (Recommended)
Using a 360 camera (like Insta360, Ricoh Theta, etc.) is the easiest and best-quality option.
These cameras automatically capture full panoramic images that can be uploaded directly to...
Share Crezlo Tours
Q: Upload photos or videos from any camera to automatically generate immersive, MLS-compliant 360° virtual tours
How does it work with videos?
You cannot upload videos if you are in a tour!
You can upload videos in the files but they can only be used as embed video in a tour!
if i go to Docs there is sign in but does not work with the same username!
for the help tab the same I cannot login using the same username!
Do I need to create account for ever help page same for Ideas and Announcements.
Rudolf
Sunil_CrezloTours
Apr 23, 2026A: Hi! Thanks for your questions—let me clarify everything
Here’s how videos work:
Videos in tours
You can directly upload videos and use them inside a tour — no need to embed.
Once uploaded, just select and place the video where needed.
For better presentation, you can also use the custom thumbnail option to upload a thumbnail for the video.
Login / Docs / Help / Ideas
The Docs, Help,...
Share Crezlo Tours
Verified purchaser
This does not work!
You can directly upload videos and use them inside a tour — no need to embed. ( No I cannot)
Once uploaded, just select and place the video where needed.
Hey
I just checked this on my end and it’s working—you can upload and use videos directly inside a tour.
One thing to note: there is a per-scene video upload limit, which depends on your plan. You can check this in the Tier section. If that limit is reached, the upload won’t work.
Also, I see you already have a support call booked for tomorrow we can go through this together
Q: Is this compatible with 360 cameras, such as the GoPro Max 360?
Sunil_CrezloTours
Apr 16, 2026A: Yes — it is compatible with 360 cameras like the GoPro MAX.
The GoPro MAX captures full 360° photos and videos, which are exactly what virtual tour platforms use.
So you can:
Shoot your space (house, site, etc.) in 360
Export the images
Upload them into Crezlo Tours and build your tour
The only thing to keep in mind:
GoPro MAX files (like .360) usually need to be exported into standard 360...
Share Crezlo Tours
Verified purchaser
Certainly, that would be nice.