Fable Questions

Showing 1 - 20 of 306 questions

Q: Failed twice

I tried twice to create the same demo and it failed both times. I’m using Chrome on a Mac M2. Is there a reason why I should try again? Otherwise I will request a refund, but it seems that the software is highly recommended, but it didn’t work for me.

JasonZPLUSDec 4, 2024
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Founder Team
Vikas_Fable

Vikas_Fable

Dec 4, 2024

A: Hi Jason,

The platform seems to be working fine as I’m seeing multiple demos being created.

Can you share more details of the demo you’re trying to create using Fable?

Feel free to ping us on our support channel & we will be happy to help you.

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Q: is it possible only to create demo from the browser tabs?

as above

giuseppe199PLUSDec 4, 2024
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Founder Team
Vikas_Fable

Vikas_Fable

Dec 4, 2024

A: This is a little unclear. Can you tell us what you're trying to create? We can assist accordingly.

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Q: Recording of black friday webinar

Where do I find the recording of the Black Friday webinar?

Furthermore, where do I find the prices for more minutes of video/audio guides?

dennis.klingerDec 3, 2024
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Founder Team
Vikas_Fable

Vikas_Fable

Dec 5, 2024

A: Please refer to the recording here: https://sharefable.notion.site/Black-Friday-webinar-recording-2024-153d0a23340c80908c78e1e2b1b2a8b3

For additional minutes - please reach out to our team to understand your requirements better. But first, request you to view the recording to check if you really need additional minutes or not.

Thanks!

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Q: Chat support not working

It appears your chat support is not working as no one has responded to any of my chat messages for days. Please check its functionality on your site.

SumoProPLUSEdited Dec 3, 2024
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Founder Team
Vikas_Fable

Vikas_Fable

Edited Dec 3, 2024

A: Chat support is very much functional (as it has been for a while) and we are responding to our users. Thanks! :)

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Q: Can a video be uploaded and edited?

eg if have existing support videos that would like to do minor edits / make more professional. (I understand this is not a primary usecase!)

csterPLUSDec 2, 2024
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Founder Team
Vikas_Fable

Vikas_Fable

Dec 3, 2024

A: Thanks for asking.

This is not possible with Fable.

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