FacePop Questions

Showing 1 - 5 of 447 questions
7enkoy7enkoy
7enkoyPLUS
Feb 3, 2026
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Q: How do workspaces work?

How do workspaces work? Do everyone have a separate, personal workspace?

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WachurriWachurri
WachurriPLUS
Feb 2, 2026
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Q: Rebrand FacePop and sell it as your own

I'm noticing a change from prior deals with the new five-tier system compared to my previous Tier 2. My main question is about white-label selling. The AppSumo page image shows 'rebrand Facepop with the RESELL whitelabel' and Tier 5 includes unlimited white-label sales, which I thought I understood. However, when I try to use it, I'm being asked to pay $49/month to activate the feature, and it's not working as expected.

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beckzrulezbeckzrulez
beckzrulezPLUS
Feb 2, 2026
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Q: Bought FacePop in Sep, just linked my first FacePop to a custom domain, but the site shows Not Secure/ SSL warning.

I purchased FacePop in September 2025 and recently started exploring the platform. I successfully created my first FacePop and linked it to my custom domain. However, when I visit the link, the browser displays a "Not Secure" warning, which appears to be caused by missing or improperly configured SSL certificate.
>>How do I enable or configure SSL certificate for my custom domain on...

Founder Team
Fatos_FacePop

Fatos_FacePop

Feb 2, 2026

A: Hi there,

SSL certificates are automatically generated take about a minute or two to get activated. If it still doesn't work, reach out to hi@facepop.io or share your url here in the comments if possible, I'll fix the SSL for you!

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info6821info6821
info6821
Feb 2, 2026
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Q: previous customers plan issue

Hi, I am one of the people who purchased your offer (tier 2) and then had unlimited workspaces and seats. Here's a copy of the page with the offer we purchased: https://web.archive.org/web/20241120213848/https://appsumo.com/products/facepop/

Now, when I log in to my panel, I see that I only have 2 seats and 2...

Founder Team
Fatos_FacePop

Fatos_FacePop

Feb 2, 2026

A: Hi Info,

This is likely a small mistake only in text in the plan card, and will be fixed asap. I apologize for the inconvenience.

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GaborGabor
Gabor
Feb 2, 2026
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Q: video responses

Hi,

Tier 1 there is this feature enabled: Collect video responses.
However, "Number of video review widgets" is 0. How is that working?

Founder Team
Fatos_FacePop

Fatos_FacePop

Feb 2, 2026

A: Hi gabor, thank you for asking!

FacePop offers two widgets:

1) Main widget for capturing videos, collecting data, creating video funnels, and more.
2) Secondary widget for embedding videos captured by facepop.

You can still capture videos with facepop and download them yourself via our video manager page, or you can choose to embed them directly by unlocking the second widget on the higher...

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