Forento Questions

Showing 1 - 20 of 602 questions

Q: Custom Product Page Link

Hi Forento team, is there a feature to have a custom product page link? For example, when I set up a membership, the sales page link is generically generated as https://mycourse123.forento.app/memberships/1xxx. Could I setup the page link as https://mycourse123.forento.app/memberships/MasterMind ?

Thank you.

0161a61a242f4c61b651c983a90becc9PLUSJul 5, 2025
See detail
Founder Team
Adrian-forento.io

Adrian-forento.io

Jul 5, 2025

A: Hey!

I hope you're doing well, and thank you for the question.

It's currently not possible to customize the product page URL slug, so you won't be able to change the link to something like /memberships/MasterMind. However, you can connect your own custom domain to replace the "mycourse123.forento.app" part of the URL.

Feel free to reach out through the live chat on our website if you have...

Share
Helpful?

Q: Code stacking question

It appears we get 3 admin accounts when two or more codes are purchased. Except when you buy 5 codes, it says you only get 1 admin account. Is that a typo? That's the level where your commission goes from 5% to 2%

ObserverOnThePlanetPLUSJun 30, 2025
See detail
Founder Team
Adrian-forento.io

Adrian-forento.io

Jun 30, 2025

A: Hey ObserverOnThePlanet, thank you for the question.

Yes, you get three team member seats (admin seats) on any Start plan. The Start plans are two, four or six codes, while the Basic plans are one, three or five codes. You can see a full description of the different codes in the From the Founders post above.

Feel free to reach out through the live chat on our website if you have any...

Share
Helpful?

Q: Free course enroll

Hi! Can I create a free course with forento in which people can freely enroll without paying ?

dottorluca19PLUSJun 28, 2025
See detail
Founder Team
Adrian-forento.io

Adrian-forento.io

Jun 30, 2025

A: Hey dottorluca19, thank you for the question.

Yes, absolutely. You can create and publish any on demand product including courses, downloadable files, or stand alone videos completely for free on your academy. There are no limitations on offering free content, and people can enroll without needing to pay.

/Adrian at Forento

Share
Helpful?

Q: i will go for package 2 but

how will you charge your comission from me, will you provide your own payment gateway on which my client's card will be charged and then you will disburse payments to my bank account? how will this work, as i also dont have stripe or paypal so its alright for m if i can get your own payment options to charge from customer and them diburse payment to me after deducting your commission or how will this work

103173114806404945930Jun 28, 2025
See detail
Founder Team
Adrian-forento.io

Adrian-forento.io

Jun 30, 2025

A: Hey, thank you for the question.

Yes, the sales commission fees (2–10%) are automatically built into the payment gateways that Forento supports, which are PayPal and Stripe. This means the commission is deducted at the time of each sale, and the remaining funds go directly to your connected Stripe or PayPal account.

At the moment, Forento does not act as a payment processor ourselves, so we...

Share
Helpful?

Q: Commission rates

I’m looking at base tier 1. What is the benefit of paying the lifetime deal with the monthly $15 membership advertised on your website as an add on vs just paying the membership directly through your site?

hayley76Jun 27, 2025
See detail
Founder Team
Adrian-forento.io

Adrian-forento.io

Jun 30, 2025

A: Thanks for the question, hayley76.

The $19/month Basic plan on our website is functionally the same as the $49 lifetime deal offered here on AppSumo. The key difference is the sales commission. The lifetime deal includes a small commission on each sale, whereas the monthly Basic plan does not.

The main benefit of going with the lifetime deal is that you don’t have any ongoing subscription...

Share
Helpful?