Hi, I have bought Hedy for myself, but would like to buy it also for my team, and when we work on the same project be able to pool all our communications into one place? Is there a way to link 'my' Hedy with another person's on a shared topic - this would support team/project collaboration. Thanks Deborah
Founder Team
julian_hedy
Jun 15, 2026
A: Hi Deborah, thanks for the question! Hedy Pro (this LTD) is optimized for individual use. You can share sessions and topics with others, which allows them to view your sessions.
The ability for team collaboration is planned for a different license version that we're launching this summer. It sounds like that will be perfect for your team's needs. Stay tuned!
Just to clarify: does Hedy support, or plan to support, a deeper Knowledge Base / RAG layer beyond custom contexts?
Use case: upload/connect SOPs, playbooks, PDFs, Notion/Google Docs, client docs or workflows, attach them to a specific Topic/Context, and have Hedy dynamically retrieve the most relevant snippets during a live session to generate suggestions.
A few key...
Founder Team
julian_hedy
Jun 10, 2026
A: Thanks for all the great questions!
File upload is something we are evaluating, but cannot commit to for the Pro product (this LTD) at this time due to the cost structure of running RAG. For now, pulling key information out of the documents and adding them as text context is the best option. Some users have ChatGPT/Claude handle that for you by connecting to our MCP, which allows those tools...
Hey there, strongly considering this deal. Is it possible to give custom context to Hedy or a full knowledgebase in order to have it consult based on that knowledge? (Let's say specific workflows/methods or SOPs). Does Hedy also work with French and Italian languages?
Founder Team
julian_hedy
Jun 10, 2026
A: Yes, Hedy has several ways to "train" it using custom contexts: https://www.hedy.ai/help/managing-custom-contexts/ https://www.hedy.ai/help/understanding-hedy-topics-organize-your-sessions-unlock-deeper-insights/
Just to clarify: I understand Hedy currently supports saved custom contexts and topic-level context, with a character limit, plus topic memory across related sessions.
What I’m trying to understand is whether Hedy supports, or plans to support, a deeper knowledge base / RAG layer.
For example, could I upload or connect a set of SOPs, playbooks, client documents, P
File upload is something we are evaluating, but cannot commit to for the Pro product (this LTD) at this time due to the cost structure of running RAG. For now, pulling key information out of the documents and adding them as text context is the best option. Some users have ChatGPT/Claude handle that for you by connecting to our MCP, which allows those tools to manage contexts and topics.
Can hedy still tape my speech and take notes if I temporarily muted myself from the audience? eg - if I want to record my own notes whilst they are taking a time out and dont need to hear me ?
Founder Team
julian_hedy
Jun 8, 2026
A: Yes, that's a great use case. Hedy should still keep listening to you on your mic, even if you mute yourself in zoom. (disclaimer: we're not in control of what zoom does, so if it messes with the mic at the system level, that might affect Hedy too)
Hi May I ask the pricing here $179 is equivalent to which package on your website ? Does this have real time support during my meeting and does it come with access to lifetime upgrade in future like the $299 in your website ?
Founder Team
julian_hedy
Jun 1, 2026
A: Thanks for the question. The offer on AppSumo is equivalent to the Lifetime Pro plan on our website.
Q: Can different Hedy's communicate?
Hi,
I have bought Hedy for myself, but would like to buy it also for my team, and when we work on the same project be able to pool all our communications into one place? Is there a way to link 'my' Hedy with another person's on a shared topic - this would support team/project collaboration.
Thanks
Deborah
julian_hedy
Jun 15, 2026A: Hi Deborah, thanks for the question! Hedy Pro (this LTD) is optimized for individual use. You can share sessions and topics with others, which allows them to view your sessions.
The ability for team collaboration is planned for a different license version that we're launching this summer. It sounds like that will be perfect for your team's needs. Stay tuned!
Share Hedy AI
Q: Training Hedy - 2
Thanks Julian, helpful.
Just to clarify: does Hedy support, or plan to support, a deeper Knowledge Base / RAG layer beyond custom contexts?
Use case: upload/connect SOPs, playbooks, PDFs, Notion/Google Docs, client docs or workflows, attach them to a specific Topic/Context, and have Hedy dynamically retrieve the most relevant snippets during a live session to generate suggestions.
A few key...
julian_hedy
Jun 10, 2026A: Thanks for all the great questions!
File upload is something we are evaluating, but cannot commit to for the Pro product (this LTD) at this time due to the cost structure of running RAG. For now, pulling key information out of the documents and adding them as text context is the best option. Some users have ChatGPT/Claude handle that for you by connecting to our MCP, which allows those tools...
Share Hedy AI
Q: Training Hedy
Hey there, strongly considering this deal. Is it possible to give custom context to Hedy or a full knowledgebase in order to have it consult based on that knowledge? (Let's say specific workflows/methods or SOPs). Does Hedy also work with French and Italian languages?
julian_hedy
Jun 10, 2026A: Yes, Hedy has several ways to "train" it using custom contexts:
https://www.hedy.ai/help/managing-custom-contexts/
https://www.hedy.ai/help/understanding-hedy-topics-organize-your-sessions-unlock-deeper-insights/
And Italian and French are fully supported!
Share Hedy AI
Verified purchaser
Thanks Julian, that’s helpful.
Just to clarify: I understand Hedy currently supports saved custom contexts and topic-level context, with a character limit, plus topic memory across related sessions.
What I’m trying to understand is whether Hedy supports, or plans to support, a deeper knowledge base / RAG layer.
For example, could I upload or connect a set of SOPs, playbooks, client documents, P
File upload is something we are evaluating, but cannot commit to for the Pro product (this LTD) at this time due to the cost structure of running RAG. For now, pulling key information out of the documents and adding them as text context is the best option. Some users have ChatGPT/Claude handle that for you by connecting to our MCP, which allows those tools to manage contexts and topics.
Q: zoom meeting question
Can hedy still tape my speech and take notes if I temporarily muted myself from the audience?
eg - if I want to record my own notes whilst they are taking a time out and dont need to hear me ?
julian_hedy
Jun 8, 2026A: Yes, that's a great use case. Hedy should still keep listening to you on your mic, even if you mute yourself in zoom. (disclaimer: we're not in control of what zoom does, so if it messes with the mic at the system level, that might affect Hedy too)
Share Hedy AI
Q: Compare to website pricing
Hi
May I ask the pricing here $179 is equivalent to which package on your website ? Does this have real time support during my meeting and does it come with access to lifetime upgrade in future like the $299 in your website ?
julian_hedy
Jun 1, 2026A: Thanks for the question. The offer on AppSumo is equivalent to the Lifetime Pro plan on our website.
Share Hedy AI