Insecure Web Questions

Showing 1 - 5 of 71 questions
AbnRgrAbnRgr
AbnRgrPLUS
Oct 5, 2026
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Q: Company Verification Keeps Failing

Hello Insecureweb Team,

This is the 2nd time I have been rejected at attempting to get verified. Is there someone who I can email or speak with to figure out why or what it is failing the verification within my Stripe account?

I am located on Prince Edward Island Canada and use the same stripe account and credentials for years now without any issues. It is only asking for a few details and they...

Founder Team
insecurewebapp

insecurewebapp

Oct 6, 2026

A: Hello AbnRgr,

The verification requieres a valid form of ID to be used and is handled by Stripe as our global compliance platform for compliance with this regulation. If your ID verification thru stripe is failling, I recommend you use a different type of ID. For compliance reasons, our team is unable to overwrite Stripe's ID check.

Is your verification failling on the ID step or on the...

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StackPilotStackPilot
StackPilotPLUS
Sep 19, 2026
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Q: How many domains can realistically be monitored monthly within the lifetime plan's included credits?

Hi Insecure Web Team,

I'm evaluating the lifetime deal and would appreciate clarification on its monthly credit consumption.

How many credits does it cost to continuously monitor one domain for an entire month, including dark web exposure and brand impersonation monitoring?

Which monitoring activities consume credits, and how frequently are those credits deducted?

Could you provide a realistic...

Founder Team
insecurewebapp

insecurewebapp

Sep 21, 2026

A: Hi Stack Pilot,

I strongly recommend you create a free account and create a new organization within it. After you add the entities you want to monitor, such as emails, domains, usernames, or phone numbers, and get all the way to the end, the platform will give you an estimate. It's the simplest way to understand what your credit consumption will look like before you buy.

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gaspare1972gaspare1972
gaspare1972
Sep 18, 2026
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Q: Pentesting Sounds Interesting...

Very Sorry for the long message in advance. I’m interested in learning more about InsecureWeb’s penetration testing capability. Before we test it, I have a few questions:

• Is it fully AI/automated, or is there human pentester involvement?
• Does it actively exploit/validate vulnerabilities or primarily scan for them?
• What testing is supported (external network, web apps, APIs, authenticated...

Founder Team
insecurewebapp

insecurewebapp

Sep 21, 2026

A: Hi!

1. Fully automated, this is designed to help with 80% of the pentesting exercise but still requires human review and validation.
2. Yes, it actively exploits them to a level of depth (safe/agressive) determined by the scan configuration.
3. External assets only for now. It supports authenticated and unauthenticated testing external network, web apps, APIs, authenticated testing all...

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109727704093388200165109727704093388200165
109727704093388200165
Aug 31, 2026
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Q: Pentesting - How many credits

Hello, just contacting you to know if the penetration tests will be 250 credits, in order to upgrade plan purchasing more tokens?

Thank you, and it's been really useful the tool for the moment.

Founder Team
insecurewebapp

insecurewebapp

Sep 9, 2026

A: HI, you can upgrade and buy up to 3 codes if your initial purchase was on this AppSumo deal. If you purchased the grandfather deal back on 2022/2023 then you cannot stack this on top of that deal.

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mcastro89mcastro89
mcastro89PLUS
Aug 23, 2026
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Q: Why do you not answer support tickets?

We have been a customer for years, and now we send multiple support requests, and no one responds.

Founder Team
insecurewebapp

insecurewebapp

Aug 24, 2026

A: Hello Michael,

Can you please email me the ticket numbers pending response? I will investigate this.

[email protected]

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