InsertChat Questions

Showing 1 - 5 of 410 questions
BusimatchBusimatch
BusimatchPLUS
Mar 29, 2026
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Q: I see 20 chatbots, i can anly add 3 chatbots...

How can i add more chatbots?
I reached the limit of 3, but i can have 20 with TIER 3

Didier

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InnovativeMaxInnovativeMax
InnovativeMaxPLUS
Edited Mar 28, 2026
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Q: Not working anymore.....

How's AppSUmo communicate with Insetchat?

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miguelmazariomiguelmazario
miguelmazario
Mar 25, 2026
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Q: Critical issues with Tier 3 (functionality changes, limits, and chatbot management)

Hi Zak,

I’m writing this publicly and cc’ing AppSumo as we’re facing critical issues after the latest update.

We bought Tier 3 with specific features that have now changed. Clients can no longer edit bots, access conversations, or see leads. This was previously available and is essential. The new roles/permissions make the tool unusable for clients and represent a downgrade.

Also, I’m blocked...

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miguelmazariomiguelmazario
miguelmazario
Mar 13, 2026
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Q: URGENT – Unable to access my account (login redirect issue)

ello,

Since the latest update/announcement on the platform, I’m unable to access my account. Every time I try to log in, I am automatically redirected to the subscription page, and I cannot reach the dashboard.

Because of this issue, all of my bots are currently broken and inaccessible, which is causing a major problem on my side.

I have already tried the following without success:

Different...

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psroberto86psroberto86
psroberto86
Mar 1, 2026
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Q: Why are all the benefits purchased in TIER 3 gone?

Hello, in 2024 I purchased TIER 3 and all those benefits are gone, or at least it's no longer very clear what benefits my plan has within the platform. Besides, they are asking for a payment method for the purpose of preventing abuse and complying with regulations, and even though they say nothing will ever be charged, I don't find that trustworthy at all since there's nothing legal explaining it,...

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