Kroto - Plus Exclusive Questions

Showing 1 - 20 of 58 questions

Q: When will Mac desktop version be available?

Hi,

Using the Chrome browser won't help as my needs are for applications running on my Mac

I saw on your roadmap that you are currently working on a Mac/Windows desktop version. Can you give me an estimated date of delivery? In a month, or a quarter, or...?

Thanks,
John...

John_FPLUSOct 11, 2024
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Founder Team
Kamal_Kroto

Kamal_Kroto

Oct 12, 2024

A: Hey, we will have the prototype ready in the coming weeks in the apps will become stable in a month or two.

I hope this helps

-- Kamal

Helpful?

Q: 5 knowledge bases means

What is 5 knowledge bases means that we can use a different 5 domain name (1 per domain)?
is there any "powered by Kroto" or anything that related to Kroto branding in Knowledge Base?

GenPlyPLUSOct 11, 2024
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Founder Team
Kamal_Kroto

Kamal_Kroto

Oct 12, 2024

A: Yes, you can add 5 domains (1 for each KB), and yes you can remove the 'powered by Kroto' from Knowledge Bases by going to Settings > Remove Watermark

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Q: White Label on Knowledgeable

Can the "Powered-by Kroto" be removed from any of the tier Levels when using the Knowledgebase.

105371072334950559667PLUSEdited Oct 11, 2024
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Founder Team
Kamal_Kroto

Kamal_Kroto

Oct 11, 2024

A: Not yet, will be available for Tier 2 and up by tomorrow, thank you for your patience.

-- Kamal

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Q: Knowledge Bases

Is it possible for us to allow clients access to create recordings to download or link for their own uses, without having to assign the recording to any knowledge base?

support174PLUSOct 11, 2024
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Founder Team
Kamal_Kroto

Kamal_Kroto

Oct 11, 2024

A: Yes, you can add them to individual guides, and a multiple workspace feature is also in development where you can add your clients to that workspace for them record and download without you having to anything.

I hope this helps

-- Kamal

Helpful?

Q: Knowledge Bases

Is it possible to allow clients to create recordings and download or link them to use for their own efforts, NOT having to assign them to one of our knowledge bases?

support174PLUSOct 11, 2024
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Founder Team
Kamal_Kroto

Kamal_Kroto

Oct 11, 2024

A: Hey, right now this is now possible, there is only one way to allow this which is through adding them as a collaborator on a particular Knowledge Base as an editor or an owner.

I hope this helps

-- Kamal

Helpful?