I was trying to access my purchase but have run into some issues. I read through some of the questions and your responses and it seems I never received an email from you regarding the name change. After I registered, I did not receive any confirmation or further communication.
I do have the confirmation of my purchase, but not any confirmation after registration. It’s possible I entered...
Guys, I'm not really understanding the pivot here. Kroto was made for quickly creating and editing support videos--- what is instadoc? What am I looking at? Does this app have anything to do with video?
Founder Team
Kamal_Kroto
Edited Aug 20, 2025
A: InstantDocs does what Kroto did, and more. The chrome extension, is there, the video editor and guide creation is there, with a bunch of new and better features. Asked by our customers. We have even published a native mac and windows app, did you even try out the product?
We sent out an email, and a banner was on our site for over a month.
Hi I'm not sure if you're still using this email, but the website is down. It says below that the website is now InstantDocs, but my email is invalid? I received no email about this! Thanks
Founder Team
Kamal_Kroto
Jul 9, 2025
A: Your email shouldn't be invalid, please reach out to support. And the announcement was sent out to everyone via email.
Q: How to contact you
Hello,
I was trying to access my purchase but have run into some issues. I read through some of the questions and your responses and it seems I never received an email from you regarding the name change. After I registered, I did not receive any confirmation or further communication.
I do have the confirmation of my purchase, but not any confirmation after registration. It’s possible I entered...
Share Kroto
Q: What is instadoc? What has Kroto evolved into?
Guys, I'm not really understanding the pivot here. Kroto was made for quickly creating and editing support videos--- what is instadoc? What am I looking at? Does this app have anything to do with video?
Kamal_Kroto
Edited Aug 20, 2025A: InstantDocs does what Kroto did, and more. The chrome extension, is there, the video editor and guide creation is there, with a bunch of new and better features. Asked by our customers. We have even published a native mac and windows app, did you even try out the product?
We sent out an email, and a banner was on our site for over a month.
Share Kroto
Q: My Workspace shows as Free and no Credits? What happend?
Share Kroto
Q: Website Down
Hi
I'm not sure if you're still using this email, but the website is down. It says below that the website is now InstantDocs, but my email is invalid?
I received no email about this!
Thanks
Kamal_Kroto
Jul 9, 2025A: Your email shouldn't be invalid, please reach out to support. And the announcement was sent out to everyone via email.
Share Kroto
Q: Downgraded to free plan?
Have appsumo users being downgraded to a free plan recently after instantdoc takeover?
My plan shows as "Free" with no visibility of credits!
Share Kroto