Letterly - Plus Exclusive Questions

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Q: Using the Mac & Web App

Hey There! I'm STILL in love with Letterly. I use it every day and recommend it to everyone. I immediately upgraded to 4 licenses once I tried it because it's literally amazing. I want to be able to use it on my Mac, iPhone, iPad and watch if you ever get a watch app!

I downloaded and launched the new Mac App, but even though I'm a lifetime customer, it is set to free and there is no way to restore purchases, since we got this through that amazing AppSumo deal - I also tried the web app but got a message that I need to add slots. Is there a fix? I noticed that the app has NO option to log out and log back in...but only to delete the account.

Is this a glitch that can/will be addressed? What it means is that, essentially, I can only use Letterly on the iPhone right now.

stacijordansheltonPLUSDec 22, 2024
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Q: Can Letterly be used on iPad?

I bought an additional code to use on my iPad.

collabroPLUSDec 12, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Dec 17, 2024

A: Hi there, thank you for reaching out!
I'm sorry for the late reply.

You can use the mobile app for now. But we are definitely planning to release an iPad version of the app in the beginning of next year, hopefully. So, we kindly ask you to wait a little bit for the iPad app, and then you'll have the smoothest experience with Letterly 🚀

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Q: Appsumo return?

Hi there!
Any plans on a return to Appsumo for those of us that lost out? :)
It's a perfect idea for those of us with ADHD! And quickly lose track while typing our brain dumps!

Cyrus-LemoNov 14, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Nov 18, 2024

A: Hi there, thanks for the question!
We never say never :)
Please feel free to reach out for any further details or updates! hi@letterly.app

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Q: Without the ability to rename devices, managing the Letterly platform becomes confusing for an account holder!!

Dear Anton,
Just sent an email to you about this below:

Renaming devices would simplify user management significantly. For instance, differentiating test devices from actual user phones, is tough when all appear identical (all devices are exact same model). Without labels, device management is inefficient and confusing

Moreover, creating usernames and passwords for each user is vital, enabling unified histories and seamless remote communication. Relying on magic-link email logins necessitates separate company emails per user, complicating interactions, especially when users speak different languages. A traditional login system would streamline connections, enhancing app efficiency.

Can these features—user and device management—be included in the next update with sync capabilities? What is the expected timeline for this implementation?

canadian_ct_moversPLUSOct 26, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Oct 28, 2024

A: Hello, Rose, thank you for writing!
I replied to your email, but I also wanted to respond here of course :)
Yes, we understand that for larger clients purchasing dozens of codes, this is a critically important feature. We completely agree with you and hope to implement it in future!
Thank you for choosing us 💜

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Q: I can't find the content I recorded on Android app

I've just logged in to the web Letterly on my coputer. I can't find the content I recorde on my Android Phone.

5a4ef342ed5f4f8fa0210422ecce5872PLUSOct 20, 2024
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Founder Team
Ilfat_Letterly

Ilfat_Letterly

Oct 21, 2024

A: Hi!
Thanks for reaching out!
The sync between devices is not out yet, as we're waiting for the approval from AppStore and Google Play. So, we kindly ask you to wait please 🙏

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