Trackabi Time Tracker App Questions

Showing 1 - 5 of 518 questions
opaopaopaopa
opaopaPLUS
Oct 30, 2025
See detail

Q: Percentage per 10 minutes

Hubstaff has this great thing where they can tell you how much someone worked in the span of 10 minutes based on a combination of clicks and keys entered and maybe some other trackable mechanism. For example, if someone is working, it may show "83% of 10 minutes". But if they don't, it may show "3% of 10 minutes". This is a critical thing to know if someone is working or not. I am using your app,...

Founder Team
Andriy_Trackabi

Andriy_Trackabi

Oct 30, 2025

A: In our system it’s called user activity score. It’s based on user mouse moves and keystrokes. You can enable it in Settings > Time tracking

Share
Helpful?
faydra_deonfaydra_deon
faydra_deonPLUS
Oct 20, 2025
See detail

Q: Screenshot Interval

With Plan 1, how often will the tracker take screenshots?

Founder Team
Andriy_Trackabi

Andriy_Trackabi

Oct 20, 2025

A: It's every 5 minutes on all plans.

Share
Helpful?
NirmantixNirmantix
NirmantixPLUS
Oct 5, 2025
See detail

Q: Are there some features locked in lifetime plan?

I love this tool and have almost never encountered any feature locks or issues. Recently I tried to enable the basic Daily Summary feature at https://abc.trackabi.com/settings/notifications, but when I attempted to enable it, it prompted me to upgrade my subscription (screenshot: https://share.zight.com/2NuDZAqG). Why is this happening? How can I enable it? Is it not included in my lifetime plan? Are any other features locked as well? Please help me understand the limits of our lifetime plan.

Founder Team
Andriy_Trackabi

Andriy_Trackabi

Oct 15, 2025

A: We have a list of what is included here https://appsumo.com/products/marketplace-trackabi/ It's pretty much everything, but there are a few restrictions like the one you mentioned.

Share
Helpful?
18940b93a0e444adb0fc3cfd77f2bcd218940b93a0e444adb0fc3cfd77f2bcd2
18940b93a0e444adb0fc3cfd77f2bcd2PLUS
Oct 5, 2025
See detail

Q: Want to buy 1 more code

I bought 2 codes. I want to buy 1 more. Can I simply buy 1 more and it can be stacked to the existing 2 codes. Pls advice. On your confirmation, I will move ahead and make the purchase.

Founder Team
Andriy_Trackabi

Andriy_Trackabi

Oct 5, 2025

A: Yes, you can buy one more code and send it to our support team for redemption.

Share
Helpful?
108022636213276318983108022636213276318983
108022636213276318983
Sep 28, 2025
See detail

Q: What will I get on the one-time fee?

Hello! If I purchase the app through the one-time fee, does that mean I can have lifetime access to the App and have at least 25 users to track their hours?

Or do I need to do anything else after buying to use the app?

Founder Team
Andriy_Trackabi

Andriy_Trackabi

Sep 30, 2025

A: Hello. Yes, that is correct. 25 seats lifetime.

Share
Helpful?