Trackabi Time Tracker App Questions

Showing 1 - 20 of 492 questions

Q: On mobile landscape mode for viewing screenshots

Hi Andriy, are you planning to enable landscape viewing mode for screenshots on mobile also in the roadmap. Actually in the portrait mode, the screenshot is too small and 60 percent of the screen space goes waste and screenshot is small. If u allow landscape mode it will allow us to view screenshots across the complete phone screen and wud enable scrolling of big screenshots. Right now for every screenshot I have to view , I have to expand it to view the content and then minimise it before I scroll to next screenshot. If we have landscape mode we will get the ability to scroll bigger screenshots that are visible on entire screen. Any plans for enabling this in the future ?

pranav07Jul 5, 2025
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Q: Client billing

Hi Andriy,

The client page has Employee rate and bilalble hourly rate. Can you please clarify how these are realted to individual employee rates and which one has a higher priority?
It's normal to have a client who has a number of team members allocated with different rates, also depending on the service provided the rates can be different.

thank you!

Oleg_SOC2forStartupsEdited Jul 2, 2025
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Q: I bought plan 1. When I try and onboard 5 users it says we need to upgade.

billing257PLUSJul 2, 2025
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Andriy_Trackabi

Andriy_Trackabi

Jul 2, 2025

A: Please contact our support team. Perhaps the appsumo code wasn't redeemed.

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Q: Billing Customers

We are a property management company that manages HOAs. We need a way for each employee to manually enter non-routine work with the amount of time it took to do it for each client. I want this to be super basic with a few custom fields. I want to show this to our clients so that they can see what we are tracking. Is this possible?

We currently use Google Sheets, but it's not convenient to open Google Drive and then go the the client's folder.

Thank you!

Alex

113160095895689944835Jun 30, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Jul 1, 2025

A: It's possible to enter time manually and you can add custom field as well. You can also provide access to the timesheet to your clients so that can see it real time, or you can generate time reports and share them with your clients.

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Q: Sorting / Filtering Data in Insights Section

Hi Andriy, another very important feature which is missing is the ability to sort/ filter data on insights section. Like I have 80 plus team members, now a lot of them are not working on a particular day, are u planning to add sorting and filtering data on insights section? Like maybe i want to see only data of people who worked today (filter = activity hours greater than 0) and I would like to sort it by highest hours achieved to lowest hours achieved. So basically filtering and Sorting when u have a lot of team members. Do let me know if this is planned too? Also let me know if you also planning to give timelines of all employees on a single screen with filtering / sorting of timelines too (on desktop and mobile) Insightful/Time doctor and others have all timelines on a single screen.

pranav07Jun 30, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Jul 1, 2025

A: Yes, we are planning several changes for the Insights section, including an overview of all employees’ daily times in the same screen.

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