mevo: all-in-one chatbot solution Questions

A: Hello,

You can scrape your blog by using our integrated web scraper. With Plan 3, you can scrape 150 pages in a single session by using the Train with URL feature.

For knowledge, you'll have training character limits, and when you remove some old content, your training character limit will be freed.

We had an OpenAI key connection feature, but we've announced that we'll remove that feature and give some compensation to users instead of that ability, so if this is a real party breaker for you, please consider buying another tool. You don't need an OpenAI key; you'll have tokens/message credits in your plan.

We introduced message credits for non-AppSumo plans to make these calculations simpler, but since AppSumo plan owners have tokens in their accounts, some of them wanted to use the old system to measure. Therefore, we're showing tokens instead of message credits for AppSumo plan owners.

You can learn more about tokens and their conversion to message credits here.
https://mevo.frill.co/announcements/introducing-message-credits-a-new-default-model-and-new-pricing-plans-1

A: Hello,

If each chatbot expect 10k messages, and you'll have 10 chatbots, it means you'll have 100k messages monthly. This is even beyond our highest tier Mevo XL on monthly subscriptions.

However, it's technically possible, if you contact us via hi@usemevo.com we can define a custom plan for you that supports 100k messages monthly.

You can see Mevo XL plan details here; it comes with 30k messages for $199, which can give you an initial idea about pricing.
https://usemevo.com/#pricing

A: Hello,

This behavior about the initial prompt, you can change the initial prompt for specifying the desired AI behavior. You should do experiments until you find the best purpose for your specific use case. For changing initial prompt, you should follow these steps:

1. Log in
2. Click the chatbot you want to manage
3. Click on "AI settings" from left sidebar
4. Change the content of "Initial Prompt" textarea
5. Save changes

A: Hello,

Thanks for the questions.

1. All of your tokens in this deal are gpt-3.5-turbo and gpt-4o-mini as default. We are receiving lots of complaints about bad performance of these models, in the future, we won't show model selection to users, the system will automatically choose the best model for the related task from the available models underneath, like Claude, DeepSeek, and other popular LLM providers. You should only care about response quality, not technical details like model name, version, etc.

2. Yes, full-page chatbots will be available, and they can be accessed with the link format you shared.

3. We haven't yet decided on the price, but it will be hugely discounted and accessible for existing AppSumo deal owners.

A: Hi

Thanks for the questions.

1. As first, we're considering extending the date to 1 May 2025 to give enough time for the transition process to be more manageable. The only thing you should do is remove the OpenAI key connection and train your same chatbot with the same knowledge items.

Your chatbot will continue to answer questions like before, probably better because when you use your OpenAI key, there are side effects like key-specific quotas that sometimes cause errors in the chatbot, etc.

2. Yes, we'll offer additional credit plans at discounted prices to AppSumo deal owners so you can keep using the service without any interruption.

I understand your concerns, but these changes will make the product more robust. The current architecture is too dependent on OpenAI, which limits our ability to improve the quality of our response generation and use other modern LLM options. OpenAI key linking brings many issues, like key-specific quota errors and some synchronization issues between OpenAI and Mevo.