Q: Question About Stacking Mevo Plan 3 (Tokens & Limits)
Hi Mevo Team, I’ve already purchased Plan 3 previously. If I buy another Plan 3 now (3 more codes), will the limits stack? For example: Will I have 6M tokens per month instead of 3M? Will I get double the training character limit, seats, custom domains, etc.? Or is it just one-time access per account and cannot be stacked? Thanks for clarifying!
Unfortunately, it isn't possible to stack Plan 3 by buying multiple times for a single organization. However, you can buy multiple Plan 3 and use them in different organizations with a single account. So, with your existing user, you can create a new organization, apply the new 3 codes in it, you'll have 3M tokens/month for that organization too.
You can see and learn more about the organizations from here: https://mevo-knowledge-base.notion.site/Organizations-Explained-0ca9a6faf80544b58016a53cfef0b8e9
Q: Question About the Future of Assistant API Support
Hi Mevo Team,
I saw that OpenAI API keys will no longer be supported after May 1, 2025. Just wondering — does this also mean the Assistant API (where we link an assistant using its ID) will be gone too?
We will announce this officially soon, but after much feedback, we've decided to keep the OpenAI key and the Assistants API support available. (We already decided to keep web scraping and the custom domains feature as well.) We'll try to find hybrid solutions that won't affect our users' experience.
We'll be GDPR compliant soon, until we get there, anyone who wants to claim any action on their data can contact us by using hi@usemevo.com, so we can assist them.
Currently, our servers are located in Frankfurt, Germany.
How can I import an entire blog, whether it's my own or not, that has more than 100 posts? Alternatively, could you recommend a scraper to import the data into the knowledge base?
which credits/items about to Add knowledge base on your items? and which one using for reply users?or do i need my own chatgpt api? 150 page per crawling session 3M tokens per month 25M training character limit
monthly message ,so how many message can i use by the tier 3 plan?
bests
d625846d7c2245f586ea028867668479PLUSEdited Mar 24, 2025
You can scrape your blog by using our integrated web scraper. With Plan 3, you can scrape 150 pages in a single session by using the Train with URL feature.
For knowledge, you'll have training character limits, and when you remove some old content, your training character limit will be freed.
We had an OpenAI key connection feature, but we've announced that we'll remove that feature and give some compensation to users instead of that ability, so if this is a real party breaker for you, please consider buying another tool. You don't need an OpenAI key; you'll have tokens/message credits in your plan.
We introduced message credits for non-AppSumo plans to make these calculations simpler, but since AppSumo plan owners have tokens in their accounts, some of them wanted to use the old system to measure. Therefore, we're showing tokens instead of message credits for AppSumo plan owners.
You can learn more about tokens and their conversion to message credits here. https://mevo.frill.co/announcements/introducing-message-credits-a-new-default-model-and-new-pricing-plans-1
I have a client that want installed 10 chatbots on their Wordpress site, each on a different page, each trained with different data. Each chatbot to accept 10.000 questions per month. Chatbots will respond only from the data on which he trained on, and questions received from the clients, in time.
Can we do this with you? Is there anything else to be paid, apart from the last AppSumo level? If so, let me know how much please.
If each chatbot expect 10k messages, and you'll have 10 chatbots, it means you'll have 100k messages monthly. This is even beyond our highest tier Mevo XL on monthly subscriptions.
However, it's technically possible, if you contact us via hi@usemevo.com we can define a custom plan for you that supports 100k messages monthly.
You can see Mevo XL plan details here; it comes with 30k messages for $199, which can give you an initial idea about pricing. https://usemevo.com/#pricing
Q: Question About Stacking Mevo Plan 3 (Tokens & Limits)
Hi Mevo Team,
I’ve already purchased Plan 3 previously. If I buy another Plan 3 now (3 more codes), will the limits stack?
For example:
Will I have 6M tokens per month instead of 3M?
Will I get double the training character limit, seats, custom domains, etc.?
Or is it just one-time access per account and cannot be stacked?
Thanks for clarifying!
__Furkan
Apr 7, 2025A: Hi,
Unfortunately, it isn't possible to stack Plan 3 by buying multiple times for a single organization. However, you can buy multiple Plan 3 and use them in different organizations with a single account. So, with your existing user, you can create a new organization, apply the new 3 codes in it, you'll have 3M tokens/month for that organization too.
You can see and learn more about the organizations from here:
https://mevo-knowledge-base.notion.site/Organizations-Explained-0ca9a6faf80544b58016a53cfef0b8e9
Share mevo: all-in-one chatbot solution
Q: Question About the Future of Assistant API Support
Hi Mevo Team,
I saw that OpenAI API keys will no longer be supported after May 1, 2025. Just wondering — does this also mean the Assistant API (where we link an assistant using its ID) will be gone too?
Thanks in advance!
__Furkan
Apr 7, 2025A: Hello,
We will announce this officially soon, but after much feedback, we've decided to keep the OpenAI key and the Assistants API support available. (We already decided to keep web scraping and the custom domains feature as well.) We'll try to find hybrid solutions that won't affect our users' experience.
Share mevo: all-in-one chatbot solution
Verified purchaser
Really appreciate the clarification! That’s awesome news — glad to hear Assistant API support will remain. Thanks for taking user feedback seriously!
Q: GDPR
Hello
I would like to know whether this tool is GDPR-compliant. Where is the data stored here (location/country)?
Thank you for your feedback.
Best regards
Pablo D.
__Furkan
Apr 7, 2025A: Hello Pablo,
We'll be GDPR compliant soon, until we get there, anyone who wants to claim any action on their data can contact us by using hi@usemevo.com, so we can assist them.
Currently, our servers are located in Frankfurt, Germany.
Share mevo: all-in-one chatbot solution
Q: hi
just would like to know:
How can I import an entire blog, whether it's my own or not, that has more than 100 posts? Alternatively, could you recommend a scraper to import the data into the knowledge base?
which credits/items about to Add knowledge base on your items? and which one using for reply users?or do i need my own chatgpt api?
150 page per crawling session
3M tokens per month
25M training character limit
monthly message ,so how many message can i use by the tier 3 plan?
bests
__Furkan
Mar 25, 2025A: Hello,
You can scrape your blog by using our integrated web scraper. With Plan 3, you can scrape 150 pages in a single session by using the Train with URL feature.
For knowledge, you'll have training character limits, and when you remove some old content, your training character limit will be freed.
We had an OpenAI key connection feature, but we've announced that we'll remove that feature and give some compensation to users instead of that ability, so if this is a real party breaker for you, please consider buying another tool. You don't need an OpenAI key; you'll have tokens/message credits in your plan.
We introduced message credits for non-AppSumo plans to make these calculations simpler, but since AppSumo plan owners have tokens in their accounts, some of them wanted to use the old system to measure. Therefore, we're showing tokens instead of message credits for AppSumo plan owners.
You can learn more about tokens and their conversion to message credits here.
https://mevo.frill.co/announcements/introducing-message-credits-a-new-default-model-and-new-pricing-plans-1
Share mevo: all-in-one chatbot solution
Q: Multiple WordPress chatbots
Hi
I have a client that want installed 10 chatbots on their Wordpress site, each on a different page, each trained with different data. Each chatbot to accept 10.000 questions per month. Chatbots will respond only from the data on which he trained on, and questions received from the clients, in time.
Can we do this with you? Is there anything else to be paid, apart from the last AppSumo level? If so, let me know how much please.
Thank you.
__Furkan
Mar 20, 2025A: Hello,
If each chatbot expect 10k messages, and you'll have 10 chatbots, it means you'll have 100k messages monthly. This is even beyond our highest tier Mevo XL on monthly subscriptions.
However, it's technically possible, if you contact us via hi@usemevo.com we can define a custom plan for you that supports 100k messages monthly.
You can see Mevo XL plan details here; it comes with 30k messages for $199, which can give you an initial idea about pricing.
https://usemevo.com/#pricing
Share mevo: all-in-one chatbot solution