Mystrika Questions

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tomas30tomas30
tomas30PLUS
Nov 29, 2025
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Q: Support ? (very popular keyword here)

Hello guys

Are you planning in near future to have better support?

As we see this is the most popular keyword in reviews but not in good ways but otherwise platform seems worth to try (but as we know - without support it’s worthless..)

Also I see you answer here lately with 3-4 week delay.

Anyway, will be happy to know when you’ll have better support.

Thank you

Tom

Founder Team
Fresent

Fresent

Nov 29, 2025

A: Hi Tomas,

Thanks for choosing Mystrika for growing your business.

Although, we help whole heartedly and treat each customer with utmost respect, we are constrained by what we can and cannot do.

If you will notice, most of the folks talking about support issues have issues with their SPF, DKIM, DMARC records.
And Mystrika has correctly highlighted the same to them.
These records are...

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ErvisPrakajErvisPrakaj
ErvisPrakaj
Nov 25, 2025
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Q: Split test und Anazahl der hochgeladenen Leads

Hallo, ich bin gerade auf der Suche nach einer software für email Marketing im Bereich Kaltaquise. Wir haben ca 200.000 Leads die wir gerne kontaktieren möchten. Ist dieses bei Ihnen möglich?

Die zweite Frage handelt sich um Split Tests. Was kann man alles Split testen ? Ich möchte den Email Titel, pre Header und teile vom body testen um herauszufinden was am besten ist.

Die ki kann ja Email...

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Jake.TibiskiJake.Tibiski
Jake.TibiskiPLUS
Nov 7, 2025
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Q: Do you allow connecting free Outlook email accounts to your service in 2025? Do you verify emails before sending?

Do you allow connecting free Outlook email accounts to your service in 2025? Also, is there a way to bulk upload Outlook, Hotmail, and Gmail accounts to your software? Do you have a link to an article or YouTube video that shows how to set up Outlook accounts? How do you connect free Outlook and Hotmail accounts exactly step by step? Do these have less tendency of being banned than Gmail? Also, do you verify emails before sending them out to prevent spam traps?

Founder Team
Fresent

Fresent

Nov 20, 2025

A: Hi Jake,

Thanks for using Mystrika for growing your business.
Yes, we allow that.

However, you might need to set app password for free Outlook email accounts, as such enforcements have been imposed on recent free Outlook email accounts.

We allow both app password and oAuth based connection for paid Outlook email accounts

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Jake.TibiskiJake.Tibiski
Jake.TibiskiPLUS
Edited Nov 3, 2025
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Q: Can we connect free outlook, hotmail and gmail accounts? Referring to in year 2025 and 2026

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BarryPelkeyBarryPelkey
BarryPelkeyPLUS
Oct 28, 2025
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Q: Can you breakdown subsequences

It is included in tier 3 but there is no info on it. Can you give me a detailed report of what that covers. Is the only reason to upgrade so that you can do all this natively. That is of course if my previous question about webhooks is accurate meaning we can see if they say yes or no and send webhook for either way to kick of automation in another platform. What benefits do I get besides the extra contacts that I cannot replicate with webhooks.

Founder Team
Fresent

Fresent

Nov 20, 2025

A: Hi There,

Thanks for using Mystrika for growing your business.
Mystrika's webhook (unlike other software's), sends out complete email as well. So, it can be used to determine, store, use or anything as such.

Subsequence are used to send automatic emails (or email sequence), after you have determined the prospect has replied, interested, meeting booked, meeting missed and so more.
This helps...

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