Hi Danuka, I saw you mentioned a Contacts customizer in your response to my review but I'm struggling to see anything different? I can customize the panels UNDER the nameplate on the sidebar, and I can customize the "Fields" section with the custom fields I added, but where do I address that huge "Personal" section? There are a few panels there I could delete or hide entirely, and many other...
Founder Team
Dinuka_NinjaPipe
Apr 3, 2026
A: Hi Bruce! It's in Workspace settings > Customize Views > Click Customize UI. Then you can tap on any tab/panel to edit it. I'm working on a Youtube video on this, will share as well :)
1) We started rolling that out. In the calendar there's a dropdown to select the calendar but yes this is being improved right now so you should see even more changes regarding multiple calendars in the next few...
- Document creator: I see where you can upload docs, but not make them. I'm thinking something like Craft or even Notion where you can create pages to use for your client portal, employee wiki, or presentations. If it's already there and I missed it let me know. - G-Contact Sync: not really a biggie for me, but I know it would be a big boost for many and I'd use it as well.
Can each workspace be used for different businesses? I have a coaching pipeline, and a marketing client pipeline and am thinking about using a workspace for each.
Can contacts, forms etc be linked to workspaces to allow for me to bring all my businesses together through workspaces in one crm?
Founder Team
Dinuka_NinjaPipe
Apr 3, 2026
A: Hi Scott! It's meant to be a 'fresh' workspace so you can't interconnect them. But yes you can use them for different businesses, clients, etc :)
Q: Tier one has three users. As the owner do I count as a user if I'm not really doing work?
I have a small online startup. And I have a marketing team of three people. They are the ones that were actually using the CRM. If I'm the owner until one says I can have three users, do I count as a user? Or am I an inherent user because I'm the owner and I can add three additional users? I do not need 20 users so I do not need tier 2. But I do need at least three users. As the owner I will simply login to monitor everything.
Founder Team
Dinuka_NinjaPipe
Apr 1, 2026
A: Hi Dan. Yes it is counted as a user since regardless of the usage, they are part of the workspace. T2 is great overrall with higher limits for other features as well.
T2 is obviously better, but for me it would be overkill. T1 is sufficient except for the limitation on users. Don't need 20 maybe only four or five. Everything else is sufficient for a startup. Difference in price is not cost effective for me
Can I create a booking link where a client books a meeting with both me and my teammate at the same time (i.e., a 2:1 meeting), so the calendar only shows times when both of us are available?
That is a collective availability booking feature (collective = multiple hosts required for one meeting)
Founder Team
Dinuka_NinjaPipe
Mar 30, 2026
A: Hi! This is in development now. This will be possible very soon
Q: Some Questions About Customization
Hi Danuka, I saw you mentioned a Contacts customizer in your response to my review but I'm struggling to see anything different? I can customize the panels UNDER the nameplate on the sidebar, and I can customize the "Fields" section with the custom fields I added, but where do I address that huge "Personal" section? There are a few panels there I could delete or hide entirely, and many other...
Dinuka_NinjaPipe
Apr 3, 2026A: Hi Bruce! It's in Workspace settings > Customize Views > Click Customize UI. Then you can tap on any tab/panel to edit it. I'm working on a Youtube video on this, will share as well :)
1) We started rolling that out. In the calendar there's a dropdown to select the calendar but yes this is being improved right now so you should see even more changes regarding multiple calendars in the next few...
Share NinjaPipe
Verified purchaser
- Document creator: I see where you can upload docs, but not make them. I'm thinking something like Craft or even Notion where you can create pages to use for your client portal, employee wiki, or presentations. If it's already there and I missed it let me know.
- G-Contact Sync: not really a biggie for me, but I know it would be a big boost for many and I'd use it as well.
Verified purchaser
No lie though, the Customize Views module is still very problematic for me. Looking forward to your video demo - thanks!
Q: Question about workspaces
Can each workspace be used for different businesses? I have a coaching pipeline, and a marketing client pipeline and am thinking about using a workspace for each.
Can contacts, forms etc be linked to workspaces to allow for me to bring all my businesses together through workspaces in one crm?
Dinuka_NinjaPipe
Apr 3, 2026A: Hi Scott! It's meant to be a 'fresh' workspace so you can't interconnect them. But yes you can use them for different businesses, clients, etc :)
Share NinjaPipe
Q: Whats the customer service like?
Dinuka_NinjaPipe
Apr 2, 2026A: Hi there! We are here to help out anytime. We've got support tickets, direct email with us and Discord and FB community.
Share NinjaPipe
Q: Tier one has three users. As the owner do I count as a user if I'm not really doing work?
I have a small online startup. And I have a marketing team of three people. They are the ones that were actually using the CRM. If I'm the owner until one says I can have three users, do I count as a user? Or am I an inherent user because I'm the owner and I can add three additional users? I do not need 20 users so I do not need tier 2. But I do need at least three users. As the owner I will simply login to monitor everything.
Dinuka_NinjaPipe
Apr 1, 2026A: Hi Dan. Yes it is counted as a user since regardless of the usage, they are part of the workspace. T2 is great overrall with higher limits for other features as well.
Share NinjaPipe
Verified purchaser
T2 is obviously better, but for me it would be overkill. T1 is sufficient except for the limitation on users. Don't need 20 maybe only four or five. Everything else is sufficient for a startup. Difference in price is not cost effective for me
Q: collective availability booking
Can I create a booking link where a client books a meeting with both me and my teammate at the same time (i.e., a 2:1 meeting), so the calendar only shows times when both of us are available?
That is a collective availability booking feature (collective = multiple hosts required for one meeting)
Dinuka_NinjaPipe
Mar 30, 2026A: Hi! This is in development now. This will be possible very soon
Share NinjaPipe