Q: A few final Plan 4 questions about messages, OpenAI Chats, and keeping products organized
Hi Support Board Team,
Thanks again for answering our earlier questions. We’re getting close to making a decision on Plan 4 and just wanted to clarify a few final things.
Is the 200,000-message monthly allowance shared across all of the websites, domains, subdomains, and SaaS products we connect to the account, or are there any per-domain limits?
How many separate OpenAI Chat integrations can we connect at the same time on Plan 4? Can each one have its own instructions, training material, and AI setup?
If we’re supporting several products, can our team easily filter or separate conversations and customers by website, domain, or product, or will everything appear together in one inbox?
Thanks again for your help!
Schiocco
Sep 26, 2026A: Hi
It is shared. There is no per-domain limit.
You can connect unlimited OpenAI Chat integrations. But mind that the admin is one and global for all domains, including most (but not all) settings.
Each agent can filter conversations in many ways. You can assign a department for each doman and agents assigned to the same department will see only the conversations of that department. Also tags and search is supported.
Regards
Verified purchaser
Thank you very much for taking the time to answer all of our questions so thoroughly. Your clear and helpful responses have given us a much better understanding of Support Board and how it could fit our business. We really appreciate the excellent support!
You are welcome!