Q: Can one license support multiple products with separate AI chatbots and knowledge bases?
Hello Support Board Team,
We're considering purchasing your LTD for our business, which operates multiple digital products, including an online education platform and a SaaS application.
Can one AppSumo license support multiple products under the same business, even if they use different domains or subdomains?
Can we create independently trained chatbots for each product, with separate knowledge bases, instructions, and conversation histories?
If separate chatbot environments aren't supported, how can we prevent customer information and responses from being mixed between products?
Thank you for your assistance!
Schiocco
Sep 25, 2026A: Hi again,
1. Yes, you can show the chat on unlimited domains
2. Only via OpenAI chats integrations, not natively inside Support Board.
3. You can prevent it by enabling "Context" option that communicate to the agent the current user URL and by training the matirial accordingly. Or via option 2.
Regards