Q: Can we use Support Board for our SaaS subscribers and expand our lifetime plan as our business grows?
Hello Support Board Team,
We have a few questions about licensing and long-term scalability.
1. Can we use Support Board to assist subscribers of our own SaaS application without violating the AppSumo license, provided we're not reselling your software or giving subscribers their own Support Board accounts?
2. If we purchase Plan 2 or 3 and later need more monthly messages, can we upgrade to a higher lifetime plan?
3. If the AppSumo offer ends, will lifetime customers have an option to purchase additional message capacity without losing their existing lifetime benefits?
4. Do the monthly message limits reset automatically each month, and are there any restrictions on using our own OpenAI API key?
Thank you!
Schiocco
Sep 25, 2026A: Hi
1. Yes, you can do that.
2. Yes, you can do that.
3. No, but we have no plans to end this promotions anytime soon
4. Yes, it resets each month. No resrictions.
If you have any questions, please feel free to contact me.
Best regards