Syncupp Questions

Showing 1 - 5 of 10 questions
mot393mot393
mot393PLUS
Oct 23, 2026
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Q: Any plans to add shift management?

Does this have the ability to add DIFFERENT shift timings for each team member? We have been using Camelo which gives managers and staff a warning if a member is late, but each team member starts at a different time, which doesn't seem to match up with your current options.

Also, the calendar / scheduling always starts on Sundays, can it be changed to Mondays?

Thanks
Tom

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SumoProSumoPro
SumoProPLUS
Edited Oct 20, 2026
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Q: File type limitations

Is there a reason only some file types are allowed as attachments? If none of the files can be previewed or opened in the platform, I'm confused about why there are file type restrictions. For example, we often work with an elearning program called Articulate Storyline (with extension .story), which is used for course authoring, and we often need to track its completion in our projects. Not...

Founder Team
Ritwik_Syncupp

Ritwik_Syncupp

Oct 21, 2026

A: Thanks for the question.

Both items have now been addressed: attachments support a wider range of file types, and you can delete attachments from tasks.

For context, you posted this request and then left a review about the same issue within the hour, before our team had a chance to respond. We act on feedback quickly, as this fix shows, but a little time to respond goes a long way.

If any...

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GilmezaiGilmezai
GilmezaiPLUS
Oct 20, 2026
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Q: It seems like a good tool and product

Congratulations on the launch of this platform, I just have the following questions

1. Regarding communication via WhatsApp, does it have to be WhatsApp Business or can it be a personal WhatsApp?
2. Regarding attachments, is there any limitation for sending them?

Thank you

Founder Team
Ritwik_Syncupp

Ritwik_Syncupp

Oct 20, 2026

A: Hey, thank you for your question!

1. WhatsApp setup
Great question! Your personal WhatsApp works perfectly, so no WhatsApp Business account is needed. 🙌

Just verify your number in Settings → Notification Preferences. You’ll then get alerts and can chat with our AI agent through Syncupp’s official WhatsApp number.

2. File attachments
Thanks for asking! You can attach up to 10 files at a...

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raysaranyaraysaranya
raysaranyaPLUS
Oct 20, 2026
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Q: Mobile App

Do you have a mobile app? If not, are you thinking to launch in near future?

Founder Team
Ritwik_Syncupp

Ritwik_Syncupp

Oct 20, 2026

A: Hi! Yes, our Android app is live in beta. 🎉 You can download it here: https://play.google.com/store/apps/details?id=com.mderaf.syncUpp

The iOS app should be live in the next 1–2 weeks. Until then, iPhone users can use Syncupp fully in the mobile browser. You can also create and update tasks, get reminders and check your work right from WhatsApp through our integration. We’ll post an update...

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IvantudorbrewerIvantudorbrewer
IvantudorbrewerPLUS
Oct 20, 2026
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Q: Disabling gamification

Can I turn off and control gamification? It would not be wanted for my business?

Founder Team
Ritwik_Syncupp

Ritwik_Syncupp

Oct 20, 2026

A: Yes, you can easily turn off gamification features if they do not fit your business culture.

Every feature is fully optional, so you can keep the project management, attendance, and WhatsApp notifications while disabling leaderboards, XP, and badges.

You can go to "Settings" → "Points & Leaderboards"

Then you can choose how to customize it!

Would love to have you part of the Syncupp...

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