Thanks for the note. Please email Ibrahim at ibrahim@taja.ai regarding this issue along with the email associated with your Taja account and he will assist you.
Received the email response. Thank you for the quick reply and followup. Great customer service!
Q: Hi Taja đź‘‹,
I noticed that the new dashboard seems to be missing the Thumbnail Ideas feature.
I purchased Tier 4 with my business Appsumo account mainly for this feature. Could you clarify if this feature has been removed specifically for Appsumo customers? It's still listed on your website, which is a bit confusing. Could you please clarify this for me when you have a moment?
Thanks for the note. We are making some modifications to this and will be adding it back in the next two business days. Let me know if you have any questions.
Thanks for the note. Unfortunately we did not build a custom dashboard for Appsumo customers. That is why we manually upgrade you and send you the confirmation. What you see on that account page is incorrect. Please reference the message we send you confirming your upgrade to unlimited should any issues arise. Let me know if you have any questions.
Q: https://youtube.
com/@manish-pp8qh?si=Zp639P9g8coXlTPf
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Q: Hi I forgot to redeem before 17 of may.
Is there any solution please ?
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Q: I just requested Shorts from a long form video and received 1 short from an 8 minute video.
I don't feel a credit should be used given that response. How can this be handled?
imohmed_taja
May 14, 2024A: Hey there,
Thanks for the note. Please email Ibrahim at ibrahim@taja.ai regarding this issue along with the email associated with your Taja account and he will assist you.
Best,
Taja Team
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Verified purchaser
Received the email response. Thank you for the quick reply and followup. Great customer service!
Q: Hi Taja đź‘‹, I noticed that the new dashboard seems to be missing the Thumbnail Ideas feature.
I purchased Tier 4 with my business Appsumo account mainly for this feature. Could you clarify if this feature has been removed specifically for Appsumo customers? It's still listed on your website, which is a bit confusing. Could you please clarify this for me when you have a moment?
Thanks so much!
imohmed_taja
May 15, 2024A: Hey there,
Thanks for the note. We are making some modifications to this and will be adding it back in the next two business days. Let me know if you have any questions.
Best,
Taja Team
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Q: I bought 4 codes, yet my Knight unlimited plan changed to Starter, and no mor unlimited.
What gives?
imohmed_taja
May 15, 2024A: Hey there,
Thanks for the note. Unfortunately we did not build a custom dashboard for Appsumo customers. That is why we manually upgrade you and send you the confirmation. What you see on that account page is incorrect. Please reference the message we send you confirming your upgrade to unlimited should any issues arise. Let me know if you have any questions.
Best,
Taja Team
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Verified purchaser
I have this same issue. Please adjust my account.
Verified purchaser
I have the same issue, please adjust my account.