Thoughtly Reviews

3.4

3.44 stars
3.44 stars
63

Taco ratings

35
1
3
5
19
AskSumo

Customers have praised Thoughtly for its intuitive UI, powerful AI agent learning, and outstanding value. While there have been some reports of delayed support responses and glitches in the system, these issues appear to be minor and infrequent. Overall, Thoughtly seems to be a solid choice for those looking to automate calls with AI voice agents, launch SMS campaigns, and sync CRM data in real time.

AI-powered summary of customer reviews
Log in to leave a review
Showing 41 - 60 of 63 reviews
Verified Purchaser badge

Verified purchaser

Member since: Mar 2021Deals bought: 41
1 stars
1 stars
Posted: Mar 6, 2025

If it will ever get back to Appsumo - stay away

There is no support. Business keeps rejected!!! If you schedule a support meeting - no one appear. Appsumo support - can't also help!

STAY AWAY

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Dec 2020Deals bought: 58
1 stars
1 stars
Posted: Feb 26, 2025

*WARNING - DON'T WASTE YOUR MONEY ON THIS PRODUCT - NO RESPONSE FROM SUPPORT!

It's been about 2 weeks, and no response to any of my messages, including business verification. I have been trying to buy a phone number so that I can use this service and it won't let me buy an 800 number. I opened a ticket about number porting and no response. No response in the live chats either so I pretty much wasted my money on a product that I can't use and also there's no refunds.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: May 2012Deals bought: 539
1 stars
1 stars
Posted: Feb 19, 2025

No support

It's hard to pass their verification. Not usable as no one ever answered my emails.
My mistake of not paying attention of the offer being "not refundable". I even didn't know there are such offers.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Nov 2021Deals bought: 66
3 stars
3 stars
Posted: Feb 17, 2025

Has potential,but......

It has potential. Still a little buggy and cannot seem to get proper support with an automation failing to transfer calls to the Thoughtly agent. This is non-refundable so I am hoping it eventually works out.

I happen to like the interface and the quality of the voice. However, I am not able to use the tool at its fullest.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Aug 2011Deals bought: 456
5 stars
5 stars
Posted: Feb 12, 2025

Wish I had bought higher levels!

Great platform. well thought out and very functional. Still learning to appreciate its full potential.

Helpful?
Share