A: Hello, thanks for reaching out!

Yes, custom redirects are included in Agency Lifetime. Open Booking types, edit the booking type you want, go to the Notifications tab and switch on "Redirect to custom page after booking", then paste your URL. It's set per booking type rather than account-wide, so you can send discovery calls to one thank-you page and paid sessions to another.

The redirect can carry your booking data across as well. The URL field accepts variables such as {{contact.name}}, {{contact.email}}, {{booking.date}}, {{booking.time}}, {{booking_type.title}} and {{booking.meeting_url}}, plus the answers to your intake questions. They're filled in and URL-encoded as the booker is sent over, so your thank-you page or tracking script can read them straight out of the query string. It fires on paid booking types too, once the payment goes through, and if your booking page is embedded on your site the redirect moves the whole page rather than just the widget.

One thing worth saying plainly since you asked about Agency specifically: this isn't an Agency-only feature. Individual Lifetime at $29 includes it as well, and Free is the only plan without it. What Agency adds over Individual is elsewhere — teams and round robin, custom domains and SMS reminders.

Full setup guide here: https://help.tidycal.com/article/770-how-to-redirect-clients-to-a-custom-url-after-booking-pro-plan

If you have any other questions, feel free to reach out to us at [email protected] and we'll be happy to help!