Hi, I just bought Tier 4 and you have indicated several times that the allowed usage for the new tier is 8000 but all I can see on my dashboard is 6000. Can you please clarify usage. Thanks
I am truly honored that you are interested in using VanChat, and I appreciate the opportunity to clarify. Currently, the Plan 4 available on Appsumo includes 6,000 GPT responses, a decision made after discussions with Appsumo. Plan 4 currently provides more than twice the number of GPT responses compared to Plan 3.
In my previous responses, I did mention a $499 paid plan that...
Hi, If I activate my license with a Shopify store and decide I no longer want to use VanChat on that store and unlink it, can I then link it a different Shopify store? Thanks.
A: You can change stores, but this is not a routine operation. If you have this need after purchasing, you can send an email to support@vanchat.io and our engineers will handle it for you immediately.
A: All paid plans offered by VanChat support Japanese, plus support for over 30 other languages. Including Dashboard supports Japanese version, Widget supports Japanese style. When a shopper asks a question in Japanese, it can reply in Japanese very smoothly. You are welcome to experience VanChat. If you have any other questions, feel free to ask me.
Hi, could you please consider adding higher tiers than 3? We find that the limited 2,500 GPT responses run out too quickly for a medium-sized Shopify store. Customer questions, which lead to conversations, each count against the GPT responses. Thanks so much!
VanChat recently launched a higher-tier lifetime deal package for $499, which offers more than double the credits of the current Tier 3. I believe this should meet your needs. However, it is not currently available on AppSumo. If you need it urgently, you can purchase it directly on VanChat. If you have any questions, feel free to contact me via...
The $499 payment plan offers up to 8,000 GPT responses, which is more than double that of Tier 2 and Tier 3, and it has been specifically introduced for the upcoming Black Friday. After you click the 'Install VanChat' button and complete the onboarding process, you will see this plan on the subscription page. This is a limited-time offer, and each user has...
Q: clarification for Tier 4
Hi,
I just bought Tier 4 and you have indicated several times that the allowed usage for the new tier is 8000 but all I can see on my dashboard is 6000. Can you please clarify usage. Thanks
lucas_vanchat
Oct 30, 2024A: Hi Jamrock，
I am truly honored that you are interested in using VanChat, and I appreciate the opportunity to clarify. Currently, the Plan 4 available on Appsumo includes 6,000 GPT responses, a decision made after discussions with Appsumo. Plan 4 currently provides more than twice the number of GPT responses compared to Plan 3.
In my previous responses, I did mention a $499 paid plan that...
Q: Changing Shopify stores
Hi, If I activate my license with a Shopify store and decide I no longer want to use VanChat on that store and unlink it, can I then link it a different Shopify store? Thanks.
lucas_vanchat
Oct 29, 2024A: You can change stores, but this is not a routine operation. If you have this need after purchasing, you can send an email to support@vanchat.io and our engineers will handle it for you immediately.
Q: Are there any plans to support Japanese?
lucas_vanchat
Oct 29, 2024A: All paid plans offered by VanChat support Japanese, plus support for over 30 other languages. Including Dashboard supports Japanese version, Widget supports Japanese style. When a shopper asks a question in Japanese, it can reply in Japanese very smoothly.
You are welcome to experience VanChat. If you have any other questions, feel free to ask me.
Q: Higher Tiers
Hi, could you please consider adding higher tiers than 3? We find that the limited 2,500 GPT responses run out too quickly for a medium-sized Shopify store. Customer questions, which lead to conversations, each count against the GPT responses. Thanks so much!
lucas_vanchat
Oct 15, 2024A: Hi,
I sincerely apologize for the late reply.
VanChat recently launched a higher-tier lifetime deal package for $499, which offers more than double the credits of the current Tier 3. I believe this should meet your needs. However, it is not currently available on AppSumo. If you need it urgently, you can purchase it directly on VanChat. If you have any questions, feel free to contact me via...
Q: Re: $499 Tier
Could you tell me what you get with the $499 tier that you've mentioned in a few answers down.
What is the limitations of this one?
Thanks
lucas_vanchat
Oct 12, 2024A: Hi,
Thank you for your question.
The $499 payment plan offers up to 8,000 GPT responses, which is more than double that of Tier 2 and Tier 3, and it has been specifically introduced for the upcoming Black Friday. After you click the 'Install VanChat' button and complete the onboarding process, you will see this plan on the subscription page. This is a limited-time offer, and each user has...
Thank you for this, i was wondering how many products it supported.
Thanks
The 499 plan currently supports 10,000 products
Ahh right, so the additional cash is only for replies, I'll not bother with this then, thanks, I thought it would also upgrade the product limit too.
Yes, you don't have to worry. You are very welcome to purchase the 499 plan.