VanChat Questions

Showing 1 - 5 of 115 questions
mintyswirljoymintyswirljoy
mintyswirljoyPLUS
Edited Nov 30, 2025
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Q: You won't be around long without BYOK. How long is your runway?

Honestly, Tools like yours easily get replaced with open-source, BYOK tools. It's a toy without BYOK. Companies need their own API's and trained models so let me compel you to offer enterprise-grade development and BYOK. Every Fortune 1K co will have sandboxed AI, still powered by Google, Claude or OpenAI, but it will be sandboxed. You need big clients to last. Being open and niche is good, but...

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kasperwoodkasperwood
kasperwood
Nov 21, 2025
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Q: I wrote you an support email 3 days ago. When can I expect a reply?

Founder Team
lucas_vanchat

lucas_vanchat

Nov 30, 2025

A: Hello, I’m very sorry that I previously missed your email. I have now replied to your message — please check it. If you have any further questions, feel free to contact me at lucas@vanchat.io.

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2c5634170ab24a62860ff9b05f88bacf2c5634170ab24a62860ff9b05f88bacf
2c5634170ab24a62860ff9b05f88bacfPLUS
Nov 18, 2025
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Q: Cost when exceed monthly limits?

Our website gets about 40K visitors per month.
If we buy your highest plan (6K questions), and not every conversation but EVERY QUESTION count...it seems like we could burn through our question credits quickly.
You say that the chat bot won't stop displaying, but we will be charged for excess questions. What does that price structure look like? Could get crazy expensive for us?
Would feel more comfortable buying a higher plan or understanding what excess questions will cost us. thanks

Founder Team
lucas_vanchat

lucas_vanchat

Nov 30, 2025

A: Hi,I am sorry for the late reply.
Currently, the price for each response beyond the plan limit is $0.09.
Given that your website receives around 40,000 visitors per month, I believe the highest plan (6,000 responses) may not be sufficient.
We do offer higher-tier plans, but they are not available on AppSumo. If you are interested in purchasing them, please contact us at support@vanchat.io

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client39client39
client39
Nov 17, 2025
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Q: is this tool for Shopify store owners only? or can i also use this for regualr a website?

Founder Team
lucas_vanchat

lucas_vanchat

Nov 30, 2025

A: We apologize, but VanChat is specifically designed for Shopify stores and currently only supports Shopify stores.

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doongoandoongoan
doongoanPLUS
Oct 25, 2025
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Q: can I change store later?

My business model is I create Shopify store for my customers. If I activate a Tier3 license today, will I be able to change the linked store later and keep all the LTD features?

Founder Team
lucas_vanchat

lucas_vanchat

Nov 30, 2025

A: Hello, you can change your store in the future. If you need to change your store, please contact support@vanchat.io. Our engineers will help you with the change.

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