Simply because the your UI could be amazing but I'm locked without it. AI moves fast and selecting my choice model has to be the way forward for ANY smart entrepreneur. Do you ever plan to remove this issue so I can purchase your tool?
Hi, I was wondering whether your app complies with WGAC or Data standards. Shopify store owners are facing an increasing number of lawsuits related to ADA and CA Wiretapping issues. Thank you.
On how many Shopify installations can I install Plan 4?
Thanks Mehmet
Founder Team
lucas_vanchat
Oct 16, 2025
A: Hi, thank you for your question. You can install Plan 4 on any number of Shopify stores. However, each Plan 4 account can only be installed on one Shopify store.
1. As I understand you offer only 6k GPT replies, but unlimited pre-trained replies, right? 2. What is considered as pre-trained and what replies are considered as gpt replies? 3. 6k replies per month is extremely low.. do you plan to bring BYOK for increasing limits? 4. If not, can you consider adding an extra paid lifetime add-on for enabling BYOK to your services if anyone wants it? 5. What...
Founder Team
lucas_vanchat
Sep 22, 2025
A: I’m very sorry for getting back to you so late. Let me reply to your questions one by one: If you purchase Plan 4, this package provides 6,000 GPT responses. It supports training with 300 datasets and up to 15,000 products.
A GPT response refers to VanChat’s reply to a shopper. Each time VanChat answers a customer’s question, it counts as one GPT response.
1. Every response is an AI Response, there is 0 free replies. 2. nothing 3. They do not, 4. i second this 5.no answer
Hope this helps! Also please note that the upcioming whatsapp, FB, Etc, integrations are also not included in any tier so this will be another hit when those are released. If you need Omni-Channel support then monthly is best opt
Q: I would never by any AI tool without BYOK
Simply because the your UI could be amazing but I'm locked without it.
AI moves fast and selecting my choice model has to be the way forward for ANY smart entrepreneur.
Do you ever plan to remove this issue so I can purchase your tool?
Share VanChat
Q: WCAG and Data Compliant?
Hi, I was wondering whether your app complies with WGAC or Data standards. Shopify store owners are facing an increasing number of lawsuits related to ADA and CA Wiretapping issues. Thank you.
Share VanChat
Q: how many shopify installation
Hi,
On how many Shopify installations can I install Plan 4?
Thanks
Mehmet
lucas_vanchat
Oct 16, 2025A: Hi, thank you for your question. You can install Plan 4 on any number of Shopify stores. However, each Plan 4 account can only be installed on one Shopify store.
Share VanChat
Verified purchaser
I’m afraid I didn’t quite understand. Can I use the VanChat installation on 5 different Shopify systems?
If you want to install VanChat on 5 different Shopify stores, you need to purchase 5 Plan 4s.
Q: Few questions?
1. As I understand you offer only 6k GPT replies, but unlimited pre-trained replies, right?
2. What is considered as pre-trained and what replies are considered as gpt replies?
3. 6k replies per month is extremely low.. do you plan to bring BYOK for increasing limits?
4. If not, can you consider adding an extra paid lifetime add-on for enabling BYOK to your services if anyone wants it?
5. What...
lucas_vanchat
Sep 22, 2025A: I’m very sorry for getting back to you so late. Let me reply to your questions one by one:
If you purchase Plan 4, this package provides 6,000 GPT responses. It supports training with 300 datasets and up to 15,000 products.
A GPT response refers to VanChat’s reply to a shopper. Each time VanChat answers a customer’s question, it counts as one GPT response.
We also provide higher-level plans...
Share VanChat
Just from talking to support i got these answers.
1. Every response is an AI Response, there is 0 free replies.
2. nothing
3. They do not,
4. i second this
5.no answer
Hope this helps! Also please note that the upcioming whatsapp, FB, Etc, integrations are also not included in any tier so this will be another hit when those are released. If you need Omni-Channel support then monthly is best opt
Q: Dataservers in Europe?
Do you have data servers based in Europe for people to use Vanchat in Europe based on GDPR?
Share VanChat