Viloud Questions

Showing 1 - 5 of 388 questions
brant1brant1
brant1
Apr 2, 2026
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Q: Roku and SCTE-35 ad markers + EPG

I have built my own Roku app and looking at 3codes to start. I understand I can use an external CDN that will not count against Viloud minutes, is there a way to add SCTE-35 ad markers + EPG without jumping to 10 codes?

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jojogojojogo
jojogoPLUS
Apr 1, 2026
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Q: Do you provide piracy protection like Gumlet hosting services for our videos?

Thank you

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Cre8Cre8
Cre8
Mar 29, 2026
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Q: Streaming to OTT platforms

Do you have any videos or tutorials on how to connect my channel to OTT platforms for streaming?

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Joan_Viloud

Joan_Viloud

Mar 31, 2026

A: Hi,

At the moment, we don't have specific videos for connecting a channel to OTT platforms.

We provide the M3U8 output link for linear channels, which is the format typically used to ingest the channel into third-party players, mobile apps, Smart TV apps, or OTT platforms like Roku or Apple TV.

You can check our help guide on how to get the M3U8 link...

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NameslaveNameslave
NameslavePLUS
Mar 25, 2026
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Q: CNAME for iframes and m3u8 links

Hello: May I ask if CNAME for share/embed URLs is actually on your roadmap. To be honest, when Viloud's domain shows up in the iframes and m3u8 links, it ruins our branding as an agency, and narrows down our use to just a fraction of what otherwise could be a very powerful app. I understand it may take a while with other priorities on your agenda, but if I know a FULL white label option is on the...

Founder Team
Joan_Viloud

Joan_Viloud

Edited Mar 26, 2026

A: Hi,

I understand the concern. When the Viloud domain is visible in the iframe src or in the M3U8 link, I understand that for some agencies, this limits the white-label value.

At the moment, a full white-label setup for iframe and M3U8 URLs is not something we support yet, and I prefer to be careful here. I can’t promise when or if this will be available.

That said, depending on your own...

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Bo90357Bo90357
Bo90357
Mar 22, 2026
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Q: Subtitles Oversight

In 2024 your team vaguely mentioned working on adding subtitles on Viloud platform. The problem with your player is that it appears to purposely strip the subtitles of a video regardless where it is coming from. The only option left is to hardcode them into the video, which eliminates multi-language, and in many cases it is not a normal practice. IMHO, this is a massive oversight. Technically...

Founder Team
Joan_Viloud

Joan_Viloud

Mar 24, 2026

A: Hi,

Thanks for the detailed comment.

You are right that subtitles/closed captions are an important part of the viewer experience, and technically yes, this is possible.

The short answer is that it has not been ignored on purpose, but it also has not been prioritized enough by us so far. Most of our focus has gone into channel creation, scheduling, playout, delivery, live streaming, and...

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