Hi there — we don't have plans to come back to AppSumo. Please consider our standard plans. This was previously answered by Reggie Azevedo who said they don't have plans to return to AppSumo and suggested considering their standard plans. You can find that answer here: https://appsumo.com/products/vista-social/questions/please-come-back-i-need-to-buy-more-1226385/
please explain why LTD user accounts were cancelled? This is unethical!
Founder Team
vistasocial
Oct 8, 2025
A: We monitor reselling activity of LTD licenses (i.e. facebook groups, reddit). It seems that your account has been flagged. If this is an error, this is super easy to fix. Just reach out to our support and send the the proof of purchase.
Same thing happened to me! They claimed I resold it, which is absolutely NOT true. The thought of doing so with any LTD never even occurred to me! How would one even go about doing something like that?! I have written them back asking for proof, so hopefully it will get resolved.
Same here, incredibly unethical company. Locked my team and our clients out of the account, claiming I had resold the LTD. I run an agency. What benefit could I possibly have from reselling Vista Social accounts and risking my clients being blocked from our platform?
Have not hear back from them, despite several emails asking for them to provide proof that I resold the software somehow? Again, I do not know how I would even do this kind of thing. I’m going to try reaching out one more time before notifying appsumo of their unethical practices
Please notify AS as soon as possible. I have raised this issue with them, and I don't think they realize this is affecting numerous LTD holders. We had no notification that we were banned; we only found out when we tried to log in. I imagine there are many LTD holders who have been banned and would be completely unaware if they haven't logged into their account in a while.
UPDATE: Great back-and-forth with Reggie and had my access restored successfully after I provided proof of my purchase. I didn't realize that the selling of LTD licenses was even a thing (which I did not do), so it was enlightening. Essentially I had changed my email address and that set off a red flag in the system. I encourage others to provide proof if you are in the same boat.
I wouldn't trust them they've continually cut promised services and banned people for calling them out, check out Postly they may still be on AS and if not they have LTD offers every once and a while.
This is total nonsense. There is a lot of reselling of LTD licenses which totally against terms. If you haven't resold and somehow got flagged, as @c-lo pointed out - just contact support, send them your LTD receipt and you'll be all set. I've been a user for 2 years and have nothing but praise for them as a product and a team.
The banned me for calling them out publicly on an obvious lie. They refused to reinstate my account and eventually AS had to refund the purchase manually because Vista refused to reinstate the account. I've never resold an LTD and they provided no proof I did anything against TOS besides calling them out for cutting services that were promised to LTD holders.
Q: Are you planning to launch again?
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Hi there — we don't have plans to come back to AppSumo. Please consider our standard plans. This was previously answered by Reggie Azevedo who said they don't have plans to return to AppSumo and suggested considering their standard plans. You can find that answer here: https://appsumo.com/products/vista-social/questions/please-come-back-i-need-to-buy-more-1226385/
Q: What happened to my lifetime?
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Q: Why are LTD accounts cancelled?
please explain why LTD user accounts were cancelled? This is unethical!
vistasocial
Oct 8, 2025A: We monitor reselling activity of LTD licenses (i.e. facebook groups, reddit). It seems that your account has been flagged. If this is an error, this is super easy to fix. Just reach out to our support and send the the proof of purchase.
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Verified purchaser
Same thing happened to me! They claimed I resold it, which is absolutely NOT true. The thought of doing so with any LTD never even occurred to me! How would one even go about doing something like that?! I have written them back asking for proof, so hopefully it will get resolved.
Verified purchaser
Same here, incredibly unethical company. Locked my team and our clients out of the account, claiming I had resold the LTD. I run an agency. What benefit could I possibly have from reselling Vista Social accounts and risking my clients being blocked from our platform?
Verified purchaser
Have not hear back from them, despite several emails asking for them to provide proof that I resold the software somehow? Again, I do not know how I would even do this kind of thing. I’m going to try reaching out one more time before notifying appsumo of their unethical practices
Verified purchaser
Please notify AS as soon as possible. I have raised this issue with them, and I don't think they realize this is affecting numerous LTD holders. We had no notification that we were banned; we only found out when we tried to log in. I imagine there are many LTD holders who have been banned and would be completely unaware if they haven't logged into their account in a while.
Verified purchaser
UPDATE: Great back-and-forth with Reggie and had my access restored successfully after I provided proof of my purchase. I didn't realize that the selling of LTD licenses was even a thing (which I did not do), so it was enlightening. Essentially I had changed my email address and that set off a red flag in the system. I encourage others to provide proof if you are in the same boat.
Verified purchaser
this is very scary to read. i currently rely alot on them.
Verified purchaser
I wouldn't trust them they've continually cut promised services and banned people for calling them out, check out Postly they may still be on AS and if not they have LTD offers every once and a while.
Verified purchaser
This is total nonsense. There is a lot of reselling of LTD licenses which totally against terms. If you haven't resold and somehow got flagged, as @c-lo pointed out - just contact support, send them your LTD receipt and you'll be all set. I've been a user for 2 years and have nothing but praise for them as a product and a team.
Verified purchaser
The banned me for calling them out publicly on an obvious lie. They refused to reinstate my account and eventually AS had to refund the purchase manually because Vista refused to reinstate the account. I've never resold an LTD and they provided no proof I did anything against TOS besides calling them out for cutting services that were promised to LTD holders.
Q: Please come back!!!!! I need to buy moreeeee
Any plan to come back?
Reggie_VistaSocial
Jan 15, 2025A: Hi there - we don't have plans to come to back appsumo. Please consider our standard plans https://vistasocial.com/pricing
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Verified purchaser
SAME! this is probably top 5 app sumo product
Verified purchaser
same 😭
Verified purchaser
The link you posted (Pricing page) is unavailable. Any news?
Would love to upgrade my tier. :D
Q: What happened to Vista Social? It's redirecting me to NewsDirect.
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