Hello, based on this section, it says guest accounts have been on the roadmap since 2024. Can you please provide an update and an estimated launch time for this feature?
Founder Team
kalinga_gunawardhane
Aug 17, 2026
A: Hi, thanks for checking in on this. Guest accounts are currently in final testing and we're on track to release the feature by the end of this week. We really appreciate your patience while we get this right.
A: Yes, core email notifications are live. You'll get notified for the daily digest, as well as invites, assignments, and mentions. We're also working on further improvements to notifications. Thanks for your patience!
I'm looking at purchasing Plan 5 (25 team members) through AppSumo.
Looking at the feature comparison on your website, it appears that Plan 5 matches the Business Plan.
Could you please confirm whether AppSumo Plan 5 includes all Business Plan features, or whether any Business features are excluded?
In particular, I'd like to confirm that Plan 5 includes:
Client Portal Finance &...
Founder Team
kalinga_gunawardhane
Aug 14, 2026
A: Thanks for reaching out, and for considering Worklenz!
To confirm, redeeming 5 AppSumo codes unlocks our Business Plan with lifetime access for up to 25 team members. Here's a full breakdown of your question:
Included in Plan 5/Business Plan: - Client Portal - Project Finance & Invoicing - Scheduler - Gantt chart - Increased storage - Logo customization (you can add your own logo) - Future...
Q: I bought five codes but can´t yet manage team members
I am having trouble taking out members that are no longer in the team. Don´t get answer in the chatbot. Also is telling me all the time that I need tu update the software when I bought (I thought) the complete package for 25 people
Founder Team
kalinga_gunawardhane
Jul 27, 2026
A: Hi Marita, thanks for reaching out and sorry for the trouble! For account and license issues like this, our support team can look into it directly. Could you please email us at [email protected] with your account details? They'll help sort out the team member access and check your package status.
A: Hi, Custom branding, including logo changes, is available with our Business plan. If you're on the self-hosted plan, you get full white-labeling support, which also covers setting up your own custom domain (CNAME) since the server is fully in your control.
Q: Guest Accounts
Hello, based on this section, it says guest accounts have been on the roadmap since 2024. Can you please provide an update and an estimated launch time for this feature?
kalinga_gunawardhane
Aug 17, 2026A: Hi, thanks for checking in on this. Guest accounts are currently in final testing and we're on track to release the feature by the end of this week. We really appreciate your patience while we get this right.
Share Worklenz
Awesome! As soon as it launches, I'll be purchasing, then. Please keep me posted if you can. Thanks!
The guest feature is now live!
Q: Do the email notifications work?
They were supposed to be released in May.
kalinga_gunawardhane
Aug 7, 2026A: Yes, core email notifications are live. You'll get notified for the daily digest, as well as invites, assignments, and mentions. We're also working on further improvements to notifications. Thanks for your patience!
Share Worklenz
Q: Plan 5 - 25 team members
Hello,
I'm looking at purchasing Plan 5 (25 team members) through AppSumo.
Looking at the feature comparison on your website, it appears that Plan 5 matches the Business Plan.
Could you please confirm whether AppSumo Plan 5 includes all Business Plan features, or whether any Business features are excluded?
In particular, I'd like to confirm that Plan 5 includes:
Client Portal
Finance &...
kalinga_gunawardhane
Aug 14, 2026A: Thanks for reaching out, and for considering Worklenz!
To confirm, redeeming 5 AppSumo codes unlocks our Business Plan with lifetime access for up to 25 team members. Here's a full breakdown of your question:
Included in Plan 5/Business Plan:
- Client Portal
- Project Finance & Invoicing
- Scheduler
- Gantt chart
- Increased storage
- Logo customization (you can add your own logo)
- Future...
Share Worklenz
Q: I bought five codes but can´t yet manage team members
I am having trouble taking out members that are no longer in the team. Don´t get answer in the chatbot.
Also is telling me all the time that I need tu update the software when I bought (I thought) the complete package for 25 people
kalinga_gunawardhane
Jul 27, 2026A: Hi Marita, thanks for reaching out and sorry for the trouble! For account and license issues like this, our support team can look into it directly. Could you please email us at [email protected] with your account details? They'll help sort out the team member access and check your package status.
Share Worklenz
Q: Custom Branding
Hi There, what about CNAME and Custom Branding?
kalinga_gunawardhane
Jul 20, 2026A: Hi, Custom branding, including logo changes, is available with our Business plan. If you're on the self-hosted plan, you get full white-labeling support, which also covers setting up your own custom domain (CNAME) since the server is fully in your control.
Share Worklenz