Charla
Features
- White labeling
- Pre-chat forms
- Customer feedback
- Canned responses
- Availability scheduler
- iOS and Android apps
- Automatic chatflows
- Helpdesk
- Knowledge base
- Multi-site support
- Triggers and events
- Unlimited conversations
- Unlimited sites
- AI chatbots
- Remove Charla branding
Questions
Q: What about hallucinations, what are the LLM models
Review
Customers appreciate Charla for its exceptional customer support, user-friendly interface, and robust features like AI chatbots and ticketing system. Some users have reported minor issues with translations, chat widget stability, and response delays. However, with an overall rating of 4.5 and positive feedback from 74 reviews, Charla is a solid buy. With a 60-day money-back guarantee, it's worth giving it a try for those in need of a reliable customer support solution.