AnyChat Reviews

I had a very frustrating experience with AnyChat. The platform simply does not allow message sending properly, even when the contacts and CSV formatting are correct. I spent hours trying different formats and configurations, but the system keeps failing during import or sending.

The support response was slow, and there is very little clear documentation about the required contact format. For a tool that promises WhatsApp automation, reliability should be the minimum.

Unfortunately, I cannot recommend it for serious marketing campaigns or business communication.

It is the complete all-rounder packed full of features my clients love. I bought the Tier 3 licence at the time, and I'm only now starting to include AI and Live Chats and some of the cool features. This is a great buy, and every website needs it. Well Done Andrew + Team. *****

AnyChat has significantly improved how I interact with visitors on my website. The real-time chat feature is fantastic, and I love that I can customize the widget to match my site's look. It saves me a lot of time and makes customer support seamless. Highly recommend it!

Pros -
Increased Customer Engagement: The widget makes it easy for visitors to reach out, improving interaction rates.
Versatile Contact Options: Supports various messaging platforms, allowing customers to choose their preferred method of communication.
Easy Integration: Simple to embed on any website, making setup hassle-free.
Responsive Support: The AnyChat team is known for their prompt customer service and support.

Cons - Minor Bugs: Faced some minor issues and reported to their support that may need attention, but noting major all the functionality works as expected.

The best inbox software I have ever used. Congratulations to the developers.

I have a few questions:
1 - Is it possible to receive messages from Facebook and Instagram post comments?
2 - Is it possible to include external API or MCP connections so that the bot can execute a meeting schedule using an API to call Google Calendar, for example?
3 - Is it possible, in the conversation flow, to establish the assignment of the conversation to an agent according to the context of the messages or simply end (shut down) the bot if the lead is not qualified?
4 - In Tier 3, can I have two distinct workspaces? I have two companies, each with 4 employees, so can I create two spaces so that the 4 employees of Company A log in and only view the inbox and messages of that company?
5 - How many users can I have in Tier 3?

Por favor ayúdeme, yo pienso que tengo todo bien, pero no puedo conectar WhatsApp Qr con el chatbot que contesta de manera automática, tengo tier 3 qué yo compre, tiene algún correo?