AnyChat Reviews

I like the product so much and recommend to buy it

AnyChat.one has been an excellent tool for our work. It is a complete solution that truly delivers what it promises. One of the things that impressed me the most is the company’s seriousness and honesty: they genuinely respect the meaning of “lifetime”, keep updating the platform, and show a real commitment to their users.

The tool also offers amazing and very useful features for daily operations. For our team, it has made our workflow much easier, improved internal organization, and significantly enhanced the way we communicate with our customers. It helped us work in a faster, more integrated, and more professional way.

Another great highlight is the support team, which has always been fast, clear, and effective whenever we needed help. This makes a huge difference, especially when you rely on a platform to provide a better experience for your clients.

In my opinion, AnyChat.one is absolutely worth it. It offers much more than many expensive tools on the market, which often do not provide even half of what AnyChat.one delivers while charging a fortune. I highly recommend it.

I've been using AppSumo for over 8 years and have purchased more than 20 products. Surprisingly, this is actually my first review on the platform.

Before purchasing AnyChat, I spent several days testing it thoroughly, and I have to say I was genuinely impressed.

### What I Like

* The documentation is quite clear. There is definitely a learning curve because there are many features and integrations to configure, but I was able to get most things working within a day or two. I don't think it's too difficult, even for people with limited technical experience.

* The interface is better than some reviews suggest. Personally, I had no major issues with it and found it fairly easy to navigate.

* I encountered a few minor issues with the widget, but nothing critical. Most of the time I tried to solve them myself, and if needed I can always contact support.

* Building flows takes some learning, and sometimes I succeed while other times I don't. That's part of the process. However, having a few more ready-made templates would be extremely helpful, especially for beginners.

* I made an effort to test almost every feature, even those I may not personally need. I also tested multiple languages, and overall the results were very good.

### What I'm Still Waiting For

**1. Appointment Booking**

This is probably the biggest feature request from my perspective.

AnyChat already does an excellent job answering questions, but if it could directly access calendars, manage bookings, and schedule appointments automatically, it would become much easier for me to sell to clients.

At the moment, my workaround is to detect booking-related keywords and send those requests to email, but a native booking system would be a huge improvement.

**2. Translation Features**

Many of my clients interact with foreign customers every day. Sometimes the biggest challenge isn't answering questions—it's writing the answer in the correct language.

I have seen other chatbot platforms offer translation features, but they require users to access the admin panel and, honestly, the translations are often poor.

A well-designed translation system inside AnyChat would solve a real business problem for many users.

### Final Thoughts

I originally wanted to give this product an 8/10 because there is always room for improvement.

However, I'm giving it a **10/10** because I can clearly see the effort and dedication behind the product. The platform has improved significantly, the team continues to develop it, and it has become one of my favorite AppSumo purchases.

Keep up the great work.

**P.S.** If a UX Designer compliments your product, that's probably a sign you're doing something right. 🙂

Here is my honest review of the product. First of all, I give it an 8.5/10 or 4 stars (whichever you prefer) due to two specific points that currently concern me.The Good:It is a project that keeps growing.The creator is [Note: text is incomplete in the original].It is a high-quality tool (tested by both my clients and myself to date).They have improved most of their documentation, and some articles include videos.You can pay to get a white-label app to monitor chats.It is very comprehensive and continues to expand.It features many useful extra tools (though configuring them is tedious, especially for clients looking for a functional tool in minutes).The Bad:If you plan to build your own chatbot service, you cannot create pre-configured material (e.g., templates in your language or client-configured templates).You still have to manually modify some elements to prevent "Anychat" from appearing instead of your own brand.If a client requests support, you cannot view anything on their dashboard from your account, making it impossible to assist them.Ticket response times are very long.Lack of clarity regarding where your (or your clients') resources are stored and how long they remain valid before deletion (clients trust they last forever).It lacks a tutorial (or video) on how to build a proper chatbot for beginners, making it a semi-useless feature for new users.The Concerning (for me):As a tool purchased on AppSumo, we know these projects sometimes end up dying. Anychat is an excellent purchase, but it makes you question its long-term viability or suitability as a client service. It could disappear overnight, creating problems with clients, or you could invest time white-labeling the tool only for it to vanish later for any reason.This has been the main reason why I currently do not sell it as a service. Instead, I offer it for "free" to avoid liability with clients, preventing a situation where they purchase a product and it disappears a month later.It has been on the market for almost 3 years, and I hope it stays that way, but you never know. As I mentioned, customer service is very slow or sometimes non-existent.ConclusionI do recommend this tool; it is good and highly useful. They have improved significantly over the past 2 years, and I rarely experience issues with the platform. Honestly, it is my best AppSumo purchase.

We have been using AnyChat for almost 2 weeks, and we have a problem with WhatsApp integration. We sent a support email 4 days ago, and no one answered until now.

So no support at all!!

We will send back the deal, unfortunately, and we do not recommend it.

Hi Andrew,

I had change the token for a new one, the integration starts work, I can send templates but when a customer replay my template the answer never get back to AnyChat.
How to solve it?

The ticket is #422

Leandro