Charla Questions

Hey, Will there be a setting to delay responses? I usually only want to provide a pre-written response, and it should give a personal impression. If the response is always immediate, everyone will know right away that it's AI.

I build houses and I want each house to be treated like a separate business, with different knowledge, different support staff and different clients, but I want it all to be accessible from the same web site without any cross sharing between clients. If I buy 10 codes, I get 50 agents so does that give me 50 houses?

I am very new to the topic of AI agents and still have to learn about it. My question is: does the knowledge base also serve as an assistant to the live chat (WhatsApp) or only for the AI agents for automated replies?
I want to use bots/agents on the long run but in the beginning I want to answer manually, but need the knowledge base as a source for the replies since I dont have all the answers on my mind. Is that possible with Charla? The whole scenario is thought for WhatsApp chat.

Looking at your website, I see that Articles, Files, and Webpages have source limits based on plan. Which plan here would give unlimited to all three?

Hi. I purchased your tool sometime ago and because of some technical issues, I returned it. But after sometime, I learned that those issues came from my internet provider. That is why I repurchased your tool and now I am facing problems in redeeming. Can you help? I have already texted your support team for help.