Dadan Reviews

As other reviewers have noted, this app has become very unreliable since I purchased it late last year and no longer works properly. I have not been able to successfully record anything for days, as every recording gets stuck in an endless processing screen, which never finishes. Support has been nonexistent, even if you reach out to them through chat support. There also haven’t been any posted updates in their changelog since the beginning of the year, which clearly indicates a lack of progress toward bug fixes and improvements.

Overall, this has become extremely frustrating and unreliable to use. It's unfortunate because this had potential, but it seems there isn't much effort being put into it anymore. The founder may be responsive to reviews, but the fact that this is happening repeatedly and to so many others as well indicates a pattern of failure that is not being addressed properly.

I have been using Dadan in my team for over six months now, and I am completely happy with their support, their product, how it works, and how they listen to my feedback and implement customer suggestions into the product.

The product works fine, although it had a few bugs in the very beginning, but they sorted them all out. They are not like the "cash grab" people who just launch a product, take the money, and leave it to catch dust. Instead, they worked actively, resolved many bugs, and are still improving it day by day. I would say it has been a great investment.

I am not someone who usually writes reviews for products here, but this one really made me want to do so. I have a little suggestion for the team: if you guys could create a public roadmap for the product, it would allow for a public voting system and create a proper direction for the product development.

We've been using dadan.io and it's been fantastic for us. The app offers great features that really meet our needs. What stands out is how the team keeps improving it regularly, adding new functionalities and enhancing the user experience. Way to go, dadan.io team! Highly recommended.

I was tempted to use the 'Add a video review' option above... but Dadan wouldn't work.

And that's the problem.

I get that there are bugs, but support has been utterly nonexistent. (Perhaps the lack of Contact information on their website should have been a clue?)

For starters, their MacOS app simply does not work. Well, it works, in so far as it produces a .mp4 file, but the .mp4 file is just completely broken and won't play.

- I tried it in QuickTime, nope.
- I downloaded VLT specifically to see if it would play it. No luck.
- I tried converting the .mp4 file into a .mp3 file, but multiple tools were able to work with the file Dadan's recorder produced.
- I tried to upload the local .mp4 file back up into Dadan to see if they could play their own video? The verdict is still out on this because the upload could not be completed. smh
- The other method of adding a video to Dadan is via Dropbox. So, I upload the janky file to Dropbox (it had a message that it can play .mp4 files -- but not this one).
- I did ultimately get the file added to my library on Dadan via this Dropbox connection and... I'll give you three guesses: "No," "No," or "No."

The file is there, saved in their library, but it's stuck in a perpetual "the file is being processed" loop. Despite the video file size being just over 350 GB, the runtime shown on the file is 0:00:00. I mean, what more confirmation do you need than that?

I have seven recordings like this. Just completely useless. Important meeting recordings that I can get back. It's just really disappointing.

On the 'Product details' screen for Dadan, the first (of two) bullet point in the TL;DR section reads:

"Record screen and webcam footage with AI-powered transcription and captions"

Well, we've already established that the screen recording doesn't work.

Let's talk about transcriptions.

I have over 20 videos in total, and I have never -- not once -- been able to get a transcription to be generated. I have multiple emails all saying the following (just insert a different date and time):

"Oops: Something went wrong!
We are unable to process your video Dadan Recording - May 05, 2026, 10:30 PM due to an unexpected error, please try again later."

What a joke.

The only way you can reach them is by submitting a message via the chat bot on the website. I submitted an exhaustively detailed issue of their MacOS app producing garbage files a week ago -- crickets.

As you can see from the timestamp in the transcriptions email failure message above (Dadan Recording - May 05, 2026, 10:30 PM), I submitted another attempt, hoping the issues have been resolved. Negative.

I really feel uncomfortable leaving negative reviews like this, but I feel like I owe it to anyone else that is considering buying into this app if/when it returns to AppSumo (it's currently sold out).

Maybe it works flawlessly on a PC, so there's that?

But I will close this review out with two words: buyer beware.

I rarely write reviews, but I had to for Dadan! I'm currently creating a self-paced course, and I tried Loom, Descript, and Riverside to do so and was struggling for various reasons like 1) sharing a desktop window (not a browser tab), 2) each of the products demanding so much power that my computer was overheating and making the fan run LOUDLY (not ideal for a video lesson), and 3) experiencing weird audio clicking sounds when using my mic.

I tried Dadan's desktop app beta and it's been perfect! It doesn't overheat my computer, the sound quality is crisp, and the experience is smooth.

The ONLY thing I don't like is the built-in video editor. The "scissors" to cut out certain parts of the video on a separate track instead of just allowing us to split the video and delete parts as needed is tedious. My current workaround is exporting the video from Dadan and editing it in CapCut. I'd love to see an upgrade here as working directly in-platform would make my life a whole lot easier.

Overall though, I love the product and would definitely upgrade to a higher tier if/when Dadan ever returns to Appsumo. So, thank you!