Since yesterday, I have been unable to access the platform. When I attempt to open the site, only the loading text appears, and the page fails to load completely. Could you please let me know if the platform is currently undergoing maintenance or if there is an ongoing technical issue?
Founder Team
Fatos_FacePop
Jul 12, 2026
A: Hi Sleepy!
I apologize for the inconvenience. We experienced a temporary issue that prevented the app from loading correctly. We've now resolved it, and everything should be working as expected again. Please try accessing the platform once more, and let us know if you continue to experience any issues.
Yes, I just checked and the FacePop platform is back to normal. Is this a normal routine maintenance? Why was there no prior notification? If my client asks later and is overwhelmed, I will be stressed.
Can I build a personality-style quiz with weighted scoring? For example, can each answer receive points, total those points automatically, and then show different results based on the final score? Or does FacePop only support branching based on previous answers?
I am writing to report an issue with the SMTP configuration using Emailit.
Although the FacePop interface indicates that the SMTP setup was successful, I am not receiving any emails during connection tests. I have also attempted to trigger sign-up and password reset emails; while the platform confirms these actions were successful, no emails are being delivered to my...
Q: Unable to Access app.facepop.io
Since yesterday, I have been unable to access the platform. When I attempt to open the site, only the loading text appears, and the page fails to load completely. Could you please let me know if the platform is currently undergoing maintenance or if there is an ongoing technical issue?
Fatos_FacePop
Jul 12, 2026A: Hi Sleepy!
I apologize for the inconvenience. We experienced a temporary issue that prevented the app from loading correctly. We've now resolved it, and everything should be working as expected again. Please try accessing the platform once more, and let us know if you continue to experience any issues.
Share FacePop
Yes, I just checked and the FacePop platform is back to normal. Is this a normal routine maintenance? Why was there no prior notification? If my client asks later and is overwhelmed, I will be stressed.
Q: Do you offer scoring logic?
Can I build a personality-style quiz with weighted scoring? For example, can each answer receive points, total those points automatically, and then show different results based on the final score? Or does FacePop only support branching based on previous answers?
Share FacePop
Q: SMTP Configuration Issue and Feature Request
Hi FacePop Support,
I am writing to report an issue with the SMTP configuration using Emailit.
Although the FacePop interface indicates that the SMTP setup was successful, I am not receiving any emails during connection tests. I have also attempted to trigger sign-up and password reset emails; while the platform confirms these actions were successful, no emails are being delivered to my...
Share FacePop
Q: Add Indonesian as an optional language in the dashboard
Kindly consider adding Indonesian as an optional language in the FacePop dashboard.
Share FacePop
Q: Question about capturing testimonials
"Encourage satisfied users to record video testimonials from your website"
Where do I find this feature? Is there a short code I can embed that will allow me to:
1) capture a review?
2) display a users review to other visitors?
Share FacePop