InstaCharts Questions

Showing 1 - 5 of 48 questions
Oct 1, 2025
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Q: API question

Hi, I wonder if it would be possible to embed charts that I generate via API in a PDF-page generated in MarkUp Go (available on Appsumo).

m_bm_b
m_bPLUS

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BartHowe

BartHowe

Oct 2, 2025

A: Hello,
Thanks for checking out InstaCharts and asking a question! It looks like Markup Go supports loading SVG and JavaScript through a url so it should be able to load charts from InstaCharts. You can also embed images from InstaCharts.
Let me know if you have any more questions.
Bart

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Sep 27, 2025
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Q: Custom Sorting Axis

Is there a way to sort the X (or Y) axis by response option order? For instance, my survey response options move from Strongly Agree to Strongly Disagree, but I cannot find how to sort the X axis to maintain this Likert-Type order. My X axis is all over the place, which is not great for presenting data in an easily diegestible way.

summerpannellsummerpannell
summerpannellPLUS

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BartHowe

BartHowe

Sep 27, 2025

A: Hello,
First thanks for trying out InstaCharts. You're right, there is no custom sort on the X or Y axis, and I see how this is a needed feature for a chart with Likert data. I'm sorry if this is frustrating for you! As a workaround, you could number the likert category names (Ex: 1.Strongly Agree, 2. Agree, 3. Neutral, etc) and order the axis in alphabetical order.

There is a ticket to add a...

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Sep 9, 2025
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Q: Sharing Docs in Shared Drives vs My Drive

Hi there - I can add Google Sheets that are living in My Drive without issue; however, files living in a Shared Drive will not work. I checked with Google, and all our settings for our shared Google Drive are set to allow full external sharing. I'm wondering if the issue lies with InstaCharts instead. Can we not use files in a Shared Drive? Or is there another setting we need to set up? Thank you!

alex333alex333
alex333PLUS

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BartHowe

BartHowe

Edited Sep 10, 2025

A: Edit: I believe I have fixed the issue with shared drives. Please try again and if it does not work, feel free to send me an email. Sorry about any inconvenience!

Hello,
I'm sorry you're experiencing an issue. I would be more than happy to track down a fix with you. If you'd like, please send me an email at bart@instacharts.io with the shared drive file url - make sure it is shared with...

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Sep 6, 2025
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Q: Request: Add Domain-Lock Feature to Restrict Chart Access to Specified Domains

Do you have plans to add a domain-lock feature so charts can only be displayed on specified domains? Currently the chart links are publicly accessible, which prevents secure use on WordPress sites because anyone can view the URL. A domain restriction would prevent unauthorized access.

addy.rehman.uaeaddy.rehman.uae
addy.rehman.uae

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BartHowe

BartHowe

Sep 7, 2025

A: Hello!
Thanks for checking out InstaCharts and asking a question.
Yes, we have future plans to lock embeds to certain domains. I have added a ticket for it here if you'd like to follow its progress: https://instacharts.canny.io/feature-requests/p/whitelist-domains-for-embeds
No ETA on when we will get to this feature however.

Let me know if you have any more questions!
Bart

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Sep 3, 2025
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Q: Chart personalized

A client fills out a form β†’ the data is sent to a Google Sheets database β†’ a personalized chart is automatically generated based on the responses β†’ this chart can be send to client ? Using whatsapp or link using automation?

106721268984239366241106721268984239366241
106721268984239366241PLUS

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BartHowe

BartHowe

Sep 4, 2025

A: Hello,
Thanks for checking out InstaCharts! To answer your question, yes you can make a personalized chart and send it as a link. You can do this using InstaCharts chart templates: https://instacharts.io/docs/guides/generate-charts-using-templates/

You workflow would look something like this:
1. Make a chart template in InstaCharts to base your personalized charts on. You will be given a url...

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