Q: Are there some features locked in lifetime plan?
I love this tool and have almost never encountered any feature locks or issues. Recently I tried to enable the basic Daily Summary feature at https://abc.trackabi.com/settings/notifications, but when I attempted to enable it, it prompted me to upgrade my subscription (screenshot: https://share.zight.com/2NuDZAqG). Why is this happening? How can I enable it? Is it not included in my lifetime plan? Are any other features locked as well? Please help me understand the limits of our lifetime plan.
A: We have a list of what is included here https://appsumo.com/products/marketplace-trackabi/ It's pretty much everything, but there are a few restrictions like the one you mentioned.
I bought 2 codes. I want to buy 1 more. Can I simply buy 1 more and it can be stacked to the existing 2 codes. Pls advice. On your confirmation, I will move ahead and make the purchase.
Hello! If I purchase the app through the one-time fee, does that mean I can have lifetime access to the App and have at least 25 users to track their hours?
Or do I need to do anything else after buying to use the app?
Q: Are there some features locked in lifetime plan?
I love this tool and have almost never encountered any feature locks or issues. Recently I tried to enable the basic Daily Summary feature at https://abc.trackabi.com/settings/notifications, but when I attempted to enable it, it prompted me to upgrade my subscription (screenshot: https://share.zight.com/2NuDZAqG). Why is this happening? How can I enable it? Is it not included in my lifetime plan? Are any other features locked as well? Please help me understand the limits of our lifetime plan.
Verified purchaser
Andriy_Trackabi
Oct 15, 2025A: We have a list of what is included here https://appsumo.com/products/marketplace-trackabi/ It's pretty much everything, but there are a few restrictions like the one you mentioned.
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Q: Want to buy 1 more code
I bought 2 codes. I want to buy 1 more. Can I simply buy 1 more and it can be stacked to the existing 2 codes. Pls advice. On your confirmation, I will move ahead and make the purchase.
Verified purchaser
Andriy_Trackabi
Oct 5, 2025A: Yes, you can buy one more code and send it to our support team for redemption.
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Q: What will I get on the one-time fee?
Hello! If I purchase the app through the one-time fee, does that mean I can have lifetime access to the App and have at least 25 users to track their hours?
Or do I need to do anything else after buying to use the app?
Verified purchaser
Andriy_Trackabi
Sep 30, 2025A: Hello. Yes, that is correct. 25 seats lifetime.
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Q: Possibility of White Labeling
Hi I love your solution but whant to know if it possible to have it white Label for my company
Verified purchaser
Andriy_Trackabi
Sep 23, 2025A: Hi. Sorry, but we donʼt offer the white label option.
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Q: I am currently looking to buy Plan 1 but what if later i want to upgrade to Plan 2. How can i do that?
Verified purchaser
Andriy_Trackabi
Sep 15, 2025A: You can buy Plan 1 again and send us the code so we can redeem it for your account.
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Verified purchaser
Got it. Thanks
One more question after how many minutes it takes screenshot? Can we randomise it?
Depends on your settings. Maximum frequency is 5 minutes and the intervals are already randomized.