MyMemo Questions

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Q: Public or private?

Can we make these knowledge bases public as a public website of our favorite links? As of now I don’t see a way to do that

03c5a1cf22c544e5b42719ca2df5ce0bPLUSSep 11, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 11, 2024

A: No, it's currently private. However, we may consider allowing users to make certain collections public in the future, as we know it would benefit more people.

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Q: Agency plan?

Wish there was an agency plan and ability to white label. Already got tier 3 but if I want to set this up and manage for others I would need to do it individually. Would prefer to have one agency account

03c5a1cf22c544e5b42719ca2df5ce0bPLUSSep 11, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 11, 2024

A: We will consider team plan /agency plan later. Now our main focus is on individual plan and optimize the product feature. after that we will consider adding more team feature.

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Q: How to recreate AI summary

Hello,

I opened my account and changed the language to german but didn't expect it will create the summary in german from a english website.

How can I recreate the AI summary so it appears in english?

Thanks!

CuriousPenguinSep 11, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 11, 2024

A: Sorry about that! You'll need to delete the content and upload it again.

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Q: Saved items

Does this app save the data you upload so if the site gets taken down or page is no longer accessible will you still have a saved copy on my memo?

This goes for other formats such as videos?

TopGuySep 11, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 11, 2024

A: For web links, we save a copy on our server, but for YouTube videos, we only store the transcript. We will allow you to view the website copy in future updates.

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Q: Possible chat history functionality for conversations by collection

In the future, conversations with collections could be saved as a chat history. For example, if I talked about topic 1 in that collection and want to talk about another topic, topic 2, but as a new conversation, can that be done? Because one talks with the collection, but loses the idea once it is deleted or has to talk about another topic, then it starts to relate topic 1 with topic 2, and the idea is to continue the conversation on different topics, can it be done?

JasonGCIPLUSSep 11, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 11, 2024

A: Sure, we will support separated chat history in future updates.

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Q: Inkwise

Hi, what difference will bring Inkwise? I see that on your website you advertise a new product with similar capabilities

ciprian7Sep 9, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: Inkwise is a professional writing tool for people who need to reference a lot of document and keep all the data is reliable. It is only for writing scenario.

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Q: How do you compare to SaveDay

https://appsumo.com/products/saveday/

Sumoling8486Sep 8, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 9, 2024

A: We're more than just a content-saving tool; we want to help you manage, connect with, understand, and utilize the content you've saved. That’s why we offer features like Similar Memo to find related content, Smart Collections, AskMemo, and AI Writing. We're continuously enhancing these features to leverage your knowledge base for article writing.

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Q: Kindle support?

How can we import Kindle ebook's highlights?

pepe.as4Sep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: Sorry, Currently we don't support import content from Kindle.

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Q: Links to uploaded documents are public?!

I uploaded a bunch of personal documents that I wouldn't want to show in public and was surprised that these links are all public. Is it really such an idea that's not a mistake ?

https://cdn.mymemo.ai/images/2024090.........

ValdasSep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: Thanks for your question! First, your MyMemo card link is private—only you can access the content. It typically looks like this:
https://app.mymemo.ai/detail/0/1833525323XXXX
Everything in your memo card is private and visible only to you. The file (PDF) link on the server is dynamic, so even if someone gets the link, it will expire quickly. We're also planning to implement a similar solution for images. Thanks for your feedback—your data security is our top priority.

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Q: Custom Tagging?

I see the AI will automactically add an AI generated tag to saved items but...

Can we add our own CUSTOM tags to saved urls, youtube videos etc at the time of saving?
And is there a limit to the number of custom tags we can add?

Thank you

ScrittiwolfPLUSSep 9, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: We're considering adding support for tags when saving content. There will be no limit on custom tags. For now you can add tags after the content has been added to your library.

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Q: Comparison to start.me

Hi there,

could you please enlighten me, how this compares to start.me?

Thanks!
Uli

709eaab853f24b80a4c97a3d4b8f7bfbSep 9, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: Sorry, I haven't test on start.me. You can try our free plan first and then upgrade to an Appsumo Plan if you like.

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Q: Tier 3 - future ultra plan updates?

Please clarify: You stated that Tier 2 gives ultra plan features, but did not respond what that means regarding future updates. Now with Tier 3, will this give all future pro updates or all future ultra updates?

appmeupPLUSSep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: "Yes, we will continue updating MyMemo, and all users will receive updates according to their plan."

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Q: How can I use MemoCast?

I can't find anywhere on my memo too.
Is it only work on app?

toni520Sep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: "It’s generated automatically. If you add content today, it will appear automatically tomorrow. For more information about MemoCast, visit [https://www.mymemo.ai/memocast](https://www.mymemo.ai/memocast)."

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Q: Real use case, I would like to know if it works

I would like to know if your application is useful for this use case, currently I pay GPT and train custom GPT with the content of more than 200 YouTube conferences, the process is time consuming and tiring, because I want to eventually in the future to be able to talk with that GPT about that specific content... but according to your application I will be able to create a collection and talk with GPT extensively about that video or that collection. I am concerned because I have used the free version and when I ask you about a video the response is very vague and super fluid.

SantiagoCV57Sep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: "We don't train the model on your data. Instead, we use RAG technology to retrieve the most relevant content from your library, then GPT answers your question based on that data. With the free plan, the context size is smaller, so it may not retrieve all the necessary information. The Ultra plan, with a 128K context, provides more comprehensive answers."

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Q: The MyMemo extension when enabled it does not let me log into Vidiq. Will this be fixed?

The MyMemo extension is causing some kind of issue for me and when enabled it does not let me log into Vidiq.

wolfbytesdigitalPLUSSep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: We'll test it and work on troubleshooting the bug.

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Q: Cannot Open MyMemo Apps

Hi, I can't open the MyMemo (ios) app. This app closes on its own every time it opens. I'm using iPhone 11, ios version 16.2. Could you please help me?

Galih52553Sep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: We will look into this issue and get to you back later. Thanks for your feedback.

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Q: Gdpr and privacy

Hi there!
How do I make sure that my bites stay safe witg you? I can’t find anything on GDPR, encryption or data deletion policies for both you and your subprocessor ChatGPT 💐

Other than that your app looks stunning

Victoria_ErimitaPLUSSep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: Hi! Thanks for your message and the kind words 💐.

We’re working on GDPR compliance, but rest assured, your data security is our top priority. All data is encrypted, and you can delete it anytime.

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Q: Can't I see the YouTube summary in more detail?

Can't I see the YouTube summary in more detail?

reu0691PLUSSep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: "We'll soon support custom summary prompts, allowing you to define how GPT summarizes your content."

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Q: I have often seen a lack of Discord support.

OSUMOSep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: For a prompt response, please email support@mymemo.ai. We're a small team, so replies may take some time.

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Q: Is this Compatible with SaveDay

I have a similar app to MyMemo called SaveDay (also on AppSumo) that also uses a chrome extension. I want to use both apps as each app has some features that the other app does not have.

If I buy your app will the app or its browser extension conflict with the SaveDay app

LTDLover954PLUSSep 10, 2024
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Founder Team
Richard_mymemo

Richard_mymemo

Sep 10, 2024

A: "They work independently, and you can use both."

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