MyMemo Questions

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Q: More LLM choice

Hi there and thanks for bringing this Gem to AS!

Offering more variety in the available LLMs would give users greater flexibility and control over how summaries are generated. While you currently support GPT-4o and Claude which are decent ones, expanding the range of powerful yet cost effective models — such as DeepSeek V3, Qwen Turbo, Mistral, Gemini, or Meta's Llama — would provide a richer experience and allow for more tailored results depending on user preferences.

I have updated to T3 hoping to hear positive outcome on this or any sort of OpenRouter Integration in the near future. This will democratize our summaries with the LLM we are more conformable with (you still can recommend GPT-4o or Claude as default user selection).

Thanks again!

Best,

RudyCaPLUSJul 1, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jul 4, 2025

A: Hi RudyCa,

Thank you so much for the thoughtful suggestion and for upgrading to T3! 💎

We really appreciate your feedback — expanding model choices is definitely something we’re actively exploring. Supporting more LLMs like DeepSeek, Qwen, Mistral, Gemini, or LLaMA would allow us to better match user preferences and use cases, and we totally agree this could enrich the experience for everyone.

Thanks again for being part of our journey — and stay tuned! 🧠✨

Warmly,
The MyMemo Team

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Q: all items not showing ? why is this

my collections list shows 169 items saved inside a collection

but if I open the collection it only shows 14 ?

are all those additions lost ?

bhagsyJul 1, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jul 4, 2025

A: Hi there,

Thanks for reaching out!

Please don’t worry — your saved items are not lost. It’s very likely a display or sync issue. Could you please send your username and a screenshot to our support team at support@mymemo.ai? We’ll help you sort it out right away!

Warmly,
The MyMemo Team 💌

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Q: Can Mymemo automatically copy all text from the article?

Hi, I am a new Tier 3 user for MyMemo, and I tried to save the entire article, but it seems that AI only summarises the article I visited. Can Mymemo save all the texts from the article or not? Do I have to highlight the whole article to save it? This is because if the article is edited by the editor or removed in the future, Evernote can take a screenshot of all articles and keep them.

EzioSavvaPLUSJun 28, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jul 1, 2025

A: Hi, there is a 'Source Text' tab in the memo, located next to the 'Key Points' section. You can find the text there.

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Q: MemoCast settings

Hi, is it possible to allow users to customize their MemoCasts similarly to how NotebookLM works? This would involve inputting a question and also selecting the length—short, medium, or long—and then having MemoCast generate a podcast accordingly. Most daily MemoCasts don't align with my needs, so I'd like to create my own. Thanks!

RudyCaPLUSJun 26, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jun 28, 2025

A: Hi RudyCa,

Yes, absolutely! 🎧✨ You can generate a customized MemoCast based on either a single memo or an entire collection.

Just right-click (or long-press on mobile) on any memo or collection card, then select “Generate MemoCast.” From there, you'll be able to:

Choose voice style

Select your preferred language

And pick your desired length (short, medium, or long)

This way, you can create a MemoCast that perfectly fits your personal needs—just like NotebookLM, but with your own content 🧠💬

Let us know if you have any other feature suggestions. We're always listening!

Warmly,
The MyMemo Team

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Q: I am using the free version to try it out but support is unreachable

I am using the free version for about 2 weeks now to try it out but am experiencing quite a few bugs and support never responds. Are there others experiencing this?

hi8732Jun 25, 2025
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Founder Team
Tony_MymemAI

Tony_MymemAI

Jun 28, 2025

A: Hi hi8732,

Thanks for reaching out.

I’m not entirely sure what specific issues you're encountering—especially since you're currently on the free version, which does come with certain feature and support limitations.

That said, we’d love to help! You can:

Email us directly at support@mymemo.ai

Or join our Discord community, where our team and other users can assist you

We do our best to respond during business days, and your feedback is very important in helping us improve the product.

Looking forward to hearing more details from you!

Warm regards,
The MyMemo Team

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