Hi! I don't understand what Brands is about. I see 2 brands, 3 brands, etc. I only want to know how many social medias I can connect to?
Founder Team
Markus_replient.ai
Nov 3, 2025
A: Hi! A “brand” in replient.ai is a workspace that centralizes monitoring and management of social comments for a business, influencer, or organization — each brand has its own connected social media pages/profiles, automations, custom AI voice tone, a tailored dashboard, and personalized AI replies trained on that brand’s history and website.
Each brand can have one of each supported platform...
If i run out the creadits and AI messages allowance, can i still use the platform and type unlimited comments or the total comments include also manual? Thanks in advance
Founder Team
Markus_replient.ai
Nov 3, 2025
A: Hi, the monthly comment limit counts all incoming comments on your profiles — automated AI replies and manual actions both count (because tagging, sentiment and 3 AI suggestions are generated for each incoming comment). If you reach the limit of incoming comments, you need to wait for your plan to reset or upgrade to one of the monthly plans. All the best Markus
Q: if I get tier 3, can I change the brand out with new ones?
Hi Markus,
If I get tier 3: Q.1: As I have 5-6 different brands, would I be able to switch between them to test which of them "works best" on social?
Q.2: - I take it, that the 1050 comment automatons are not for each of the 3 brands (3.150 total) (?) but a pool covering all 3 brands, so if one brand triggers 1050 responses/ actions then that's it (unless we buy extras of cause)?
Q.3: Or...
Founder Team
Markus_replient.ai
Nov 1, 2025
A: Hello Henrik, thanks for your questions.
Q1: Yes you can switch brands however you want. If you have tier 3 you can connect 3 brands but you can delete 1 and create a new one anytime.
Q2: Correct, if the 1050 comments total are reached, you need to wait until the plan refreshes next month or upgrade to one of our monthly plans.
Q3: It is "one big pool" and you cannot limit the comments per...
Q: i bought 1 code, so how do i upgrade to tier 3? Just buy tier 2 and add it on in replient?
loving the platform, so need more.
Markus_replient.ai
Nov 3, 2025A: Yes you can just buy 2 additional codes and stack them.
We offer a maximum of 3 codes that are stackable.
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Q: How to determine Brands?
Hi!
I don't understand what Brands is about. I see 2 brands, 3 brands, etc. I only want to know how many social medias I can connect to?
Markus_replient.ai
Nov 3, 2025A: Hi!
A “brand” in replient.ai is a workspace that centralizes monitoring and management of social comments for a business, influencer, or organization — each brand has its own connected social media pages/profiles, automations, custom AI voice tone, a tailored dashboard, and personalized AI replies trained on that brand’s history and website.
Each brand can have one of each supported platform...
Share replient.ai
Q: Manual reply
If i run out the creadits and AI messages allowance, can i still use the platform and type unlimited comments or the total comments include also manual? Thanks in advance
Markus_replient.ai
Nov 3, 2025A: Hi,
the monthly comment limit counts all incoming comments on your profiles — automated AI replies and manual actions both count (because tagging, sentiment and 3 AI suggestions are generated for each incoming comment). If you reach the limit of incoming comments, you need to wait for your plan to reset or upgrade to one of the monthly plans.
All the best
Markus
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Q: More codes?
If I but more than one tier 3 can I get more comments on my account?
Markus_replient.ai
Nov 2, 2025A: currently the limit is 3 codes maximum; if you need more comments, reach out to their support via live chat.
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Q: if I get tier 3, can I change the brand out with new ones?
Hi Markus,
If I get tier 3:
Q.1: As I have 5-6 different brands, would I be able to switch between them to test which of them "works best" on social?
Q.2: - I take it, that the 1050 comment automatons are not for each of the 3 brands (3.150 total) (?) but a pool covering all 3 brands, so if one brand triggers 1050 responses/ actions then that's it (unless we buy extras of cause)?
Q.3: Or...
Markus_replient.ai
Nov 1, 2025A: Hello Henrik,
thanks for your questions.
Q1: Yes you can switch brands however you want. If you have tier 3 you can connect 3 brands but you can delete 1 and create a new one anytime.
Q2: Correct, if the 1050 comments total are reached, you need to wait until the plan refreshes next month or upgrade to one of our monthly plans.
Q3: It is "one big pool" and you cannot limit the comments per...
Share replient.ai
Hi Markus,
Super thanks for super fast & super good answers :-)
- I'll get the tier 3 :-)
:-)
Henrik