Hi, I found it very strange that my Tier2 Plan was deleted, even though I havn't been using it for a while?
Makes me question the safety and professionalism of this application..
M
Founder Team
Shaher_RobinReach
Jun 8, 2026
A: We don’t delete active accounts, so this is definitely something we need to look into for you. It’s likely a sync, access, or billing state issue rather than an actual deletion.
Please contact us at [email protected] with your account email, and we’ll investigate and restore access if anything is out of place as quickly as possible.
We’ve looked into this and your account is still intact, nothing has been deleted on our side.
What’s happening here is a mismatch between the login email and the AppSumo lifetime license. Your current login doesn’t appear to have an active Tier2 LTD attached, which is why the plan isn’t showing.
We’ll need either: the AppSumo email used at purchase, or your AppSumo invoice / license key
A: Hi there Although we don’t have plans to bring this deal back at the moment. But If you have a specific situation or question, feel free to reach out to us at [email protected] and we’ll be happy to help.
Q: will you add reddit and tumblr as social media platforms?
Founder Team
Shaher_RobinReach
Oct 24, 2025
A: Hi We’re in the process of adding Reddit, we’ve already applied for API access and are waiting for approval 🤞. Tumblr is next on our list, right after Reddit!
Hello, If we can't add song to instagram carousel, will you do it ?
Founder Team
Shaher_RobinReach
Jul 12, 2025
A: Hi Therre,
At the moment, Instagram’s API doesn’t support adding songs to carousel posts, so it isn’t possible to do this through RobinReach (or any other third-party tool).
If Instagram adds this feature in the future, we’ll absolutely prioritize supporting it on our side.
Ciao, ottimo software. Appena sarà di nuovo disponibile su appsumo lo acquisterò immediatamente. Come è possibile accelerare la vendita su appsumo?
Un'altra domanda: se acquisito un abbonamento in cui posso gestire, per esempio, 20 account, possono essere tutti e 20 account instagram? O c'è solo un account instagram per brand?
Gli account sono gestiti separatamente lato backend? Perché sto molto...
Founder Team
Shaher_RobinReach
Jun 19, 2025
A: Ciao! Al momento non abbiamo in programma di tornare su AppSumo. Tuttavia, saremmo felici di offrirti uno sconto speciale ti basta contattare il nostro team all'indirizzo [email protected].
Per quanto riguarda l'abbonamento da 20 account: sì, sei libero di aggiungere 20 account Instagram se necessario. Puoi anche creare più brand per separare e gestire gli account in modo...
Q: My Account with Tier2 was deleted?
Hi,
I found it very strange that my Tier2 Plan was deleted, even though I havn't been using it for a while?
Makes me question the safety and professionalism of this application..
M
Shaher_RobinReach
Jun 8, 2026A: We don’t delete active accounts, so this is definitely something we need to look into for you. It’s likely a sync, access, or billing state issue rather than an actual deletion.
Please contact us at [email protected] with your account email, and we’ll investigate and restore access if anything is out of place as quickly as possible.
We’ll get this resolved right away.
Share RobinReach
Verified purchaser
Hi,
I already talked with you on chat, no follow up or status updates?
We’ve looked into this and your account is still intact, nothing has been deleted on our side.
What’s happening here is a mismatch between the login email and the AppSumo lifetime license. Your current login doesn’t appear to have an active Tier2 LTD attached, which is why the plan isn’t showing.
We’ll need either:
the AppSumo email used at purchase, or
your AppSumo invoice / license key
Q: Is this coming back to appsumo?
Shaher_RobinReach
Apr 30, 2026A: Hi there
Although we don’t have plans to bring this deal back at the moment.
But If you have a specific situation or question, feel free to reach out to us at [email protected]
and we’ll be happy to help.
Share RobinReach
Q: will you add reddit and tumblr as social media platforms?
Shaher_RobinReach
Oct 24, 2025A: Hi
We’re in the process of adding Reddit, we’ve already applied for API access and are waiting for approval 🤞.
Tumblr is next on our list, right after Reddit!
Share RobinReach
Q: Can we add song to instagram carousel ?
Hello, If we can't add song to instagram carousel, will you do it ?
Shaher_RobinReach
Jul 12, 2025A: Hi Therre,
At the moment, Instagram’s API doesn’t support adding songs to carousel posts, so it isn’t possible to do this through RobinReach (or any other third-party tool).
If Instagram adds this feature in the future, we’ll absolutely prioritize supporting it on our side.
Thank you!
Share RobinReach
Q: Fai tornare questa offerta su appsumo
Ciao, ottimo software.
Appena sarà di nuovo disponibile su appsumo lo acquisterò immediatamente.
Come è possibile accelerare la vendita su appsumo?
Un'altra domanda: se acquisito un abbonamento in cui posso gestire, per esempio, 20 account, possono essere tutti e 20 account instagram? O c'è solo un account instagram per brand?
Gli account sono gestiti separatamente lato backend? Perché sto molto...
Shaher_RobinReach
Jun 19, 2025A: Ciao!
Al momento non abbiamo in programma di tornare su AppSumo.
Tuttavia, saremmo felici di offrirti uno sconto speciale ti basta contattare il nostro team all'indirizzo [email protected].
Per quanto riguarda l'abbonamento da 20 account: sì, sei libero di aggiungere 20 account Instagram se necessario.
Puoi anche creare più brand per separare e gestire gli account in modo...
Share RobinReach