Hope you are doing well. I am facing a problem logging into my SendFox account. It is saying my credential is not correct, but when I am going to reset my password, it shows there is no account for this mail.
Can you please solve this problem fast? I have sent an email to your support email about this issue.
I wonder what happens once I reach 25k subs. Just had this answer from your bot inside the app. Can you confirm?
"Since you’re already at the highest AppSumo‐sold tier, any contacts you add beyond that plan’s limit will simply bill at $10 for every extra 1,000 subscribers. You won’t be blocked or lose access—you’ll see a notice in your dashboard, and the overage charges are applied automatically.
If you’d rather avoid per-1,000 overages, you can also reach out to Support about moving to a custom monthly Empire Add-On plan (which includes white-labeling, dedicated IP, double opt-in, etc.)—that plan renews every 30 days and gives you a flat rate for unlimited or very high contact counts.
Let me know if you want help with overage billing or exploring a custom plan! 😊"
Hello, How can I edit a contact field? For example, add or change a name? There's no edit button anywhere, no pen icon, and no three-dot menu like the AI suggests. It doesn't work in a different browser either. Please help me as soon as possible. Thank you, Patrick.
Q: Accoount Problem
Hope you are doing well. I am facing a problem logging into my SendFox account. It is saying my credential is not correct, but when I am going to reset my password, it shows there is no account for this mail.
Can you please solve this problem fast? I have sent an email to your support email about this issue.
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Q: Over 25k subs?
I wonder what happens once I reach 25k subs. Just had this answer from your bot inside the app. Can you confirm?
"Since you’re already at the highest AppSumo‐sold tier, any contacts you add beyond that plan’s limit will simply bill at $10 for every extra 1,000 subscribers. You won’t be blocked or lose access—you’ll see a notice in your dashboard, and the overage charges are applied automatically.
If you’d rather avoid per-1,000 overages, you can also reach out to Support about moving to a custom monthly Empire Add-On plan (which includes white-labeling, dedicated IP, double opt-in, etc.)—that plan renews every 30 days and gives you a flat rate for unlimited or very high contact counts.
Let me know if you want help with overage billing or exploring a custom plan! 😊"
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Q: is SendFox actively developed?
Hey, I've seen that roadmap tickets are fairly outdated.
Are you still working on SendFox?
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Q: How can I edit a contact field?
Hello,
How can I edit a contact field? For example, add or change a name? There's no edit button anywhere, no pen icon, and no three-dot menu like the AI suggests. It doesn't work in a different browser either. Please help me as soon as possible. Thank you, Patrick.
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Q: Sendfox in German?
Can sendoff be used in German language or at least use German default text in emails?
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