SendFox Questions

A: Hi inspbox,

Thanks for reaching out with your question — happy to clarify!

In SendFox, contacts are counted based on unique email addresses, not the number of lists they appear on.
So, if the same person (same email address) is added to multiple lists, they are only counted once toward your contact limit.

This means you can organize your contacts into as many lists or segments as you like without it affecting your overall contact count, as long as they are unique email addresses.

Wishing you a great day and sending kind regards! 🌸

A: Hello B.A.

Thanks for your question!

In SendFox, the Templates section doesn’t offer pre-made templates by default.
Instead, it serves as a place to store and access the templates you create and save yourself.

When you create an email, you can save it as a template, which allows you to reuse and edit it whenever needed.
At this time, SendFox focuses on keeping things simple and clean for easy email creation, but it doesn’t provide a library of ready-made templates to choose from.

Best regards!

A: Hello asrivarde

Thank you for your email!

SendFox does not have a native integration with Pabbly, but you can try setting one up via API or Zapier.

In the not-so-distant future, we are planning to invest more time in API endpoints and integrations, but until then, you can check our API documentation here-https://sendfox.helpscoutdocs.com/article/1134-creating-an-oauth-2-0-client- This API help doc is the same for SendFox and TidyCal.

Also, please check out this guide on how to create API requests in the Postman app: - https://sendfox.helpscoutdocs.com/article/1147-creating-api-requests

We hope this will help, and we wish you a great day ahead!

Kind regards!

A: Hello irmanunezq,

Thank you for your email!

SendFox does not have a native integration with Shopify, and the first solution would be to utilize Zapier to connect these two apps together.

The second solution would be to try to use our API endpoints if this is supported by Shopify.

In the not-so-distant future, we are planning to invest more time in API endpoints and integrations, but until then, you can check our API documentation here: https://sendfox.helpscoutdocs.com/article/1134-creating-an-oauth-2-0-client-.
This API help document is the same for TidyCal and SendFox.
Also, please check out this guide on how to create API requests in the Postman app: https://sendfox.helpscoutdocs.com/article/1147-creating-api-requests

I would suggest reaching out to the Shopify team and checking with them to see if they could possibly help you with this matter.
You can provide them with the below article:
https://help.sendfox.com/article/278-endpoints
And from there, they might be able to point you to which API endpoint to use and where you need to insert it.

We trust this will help!

Have a fabulous day, and thank you for choosing SendFox!

A: Hello Rifat,

All is well with your account!

As we cannot send you details over this message, please send us an email again at support@sendfox.com so we can share your account details with you privately.
Thank you!

With kind regards!