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Q: Automation issue

1.Unlimited email sends
2.Scheduled email campaigns at any time of the day
3.Unlimited triggered automations (with unlimited emails per automation)

U wrote it in description but i tried connect pabbly connect with sendfox and formcan.. it seems cannot trigger schedule send email automatically?

Any reason?
The setting allow us to do trigger automation to send email.

DrGohPLUSApr 2, 2025
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Founder Team
Natasha_originals

Natasha_originals

Apr 7, 2025

A: Hello DrGoh,

Thank you for your email!

All this is correct:
1.Unlimited email sends
2.Scheduled email campaigns at any time of the day
3.Unlimited triggered automations (with unlimited emails per automation)

However, any automation is triggered by contact landing to your trigger list, and we are unsure how your automations are set, so we would really need to look into your account.

Please send an email to the support team at support@sendfox.com, and the team will assist further.
Thank you very much.

Wishing you a great day and sending kind regards!

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Q: Contacts API

Hi! How can I add a contact via the API without requiring account confirmation? When adding an email manually, account confirmation isn't required. Why is it required with the API? I need to automate registrations in my app. The user previously confirmed their account in the app, so I don't need a double confirmation. Your API documentation is super basic; you could improve it a lot.

abdiel7Mar 25, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 30, 2025

A: Hello abdiel7,

Thank you for your email.
We are happy to assist and explain.

Every SendFox lifetime account has a mandatory double opt-in.

The Empire Add-On plan we have is a monthly subscription that you can activate via your billing page in your SendFox account after purchasing the LTD plan, and that plan offers no double opt-in.
And this is the only way to disable double opt-in for contacts coming via API and contacts signing up via forms.

With kind regards,
Team Originals

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Q: sendfox confirmation page

How can I remove your brand and AppSumo ads in the confirmation page?

14d003b5e74865575a1b9bdba9ba850f5c2f497bMar 20, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 23, 2025

A: Hello 14d003b5e74865575a1b9bdba9ba850f5c2f497b,

Thank you for your email.

The redirect page after signup is set by our team and cannot be changed at this time.

The custom redirect/confirmation page is only available under the subscription plan called Empire Add-On, which costs $18 per month.

To keep the price ultra-affordable to you—and multiples less than our competitors—we retain a bit of our marketing and promotion.
These are all our apps, and we promote our products via this page.

This is because we have zero budget for marketing the app, and this is the only way we could keep it in this price range.
Thank you for your understanding.

Warmest regards from the Team Originals

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Q: feature

I may go for Tier 3 or 4 plan, but couple pf questions:
a. 20,000 contacts is capped? or it gets renewed?
b. landing page and post landing page - how flexible are they in terms of designs, can i embed a HTML code here? also can I have 1 landing page for desktop and 1 for mobile - the embed link is of a youtube video embed. is the landing page easily customizable similar to Optimize page or leadpages?
c. I have 1 domain with which I want to connect SendFox, but there will be multiple landing pages - how do I connect to subscribers who opt in through different landing pages? The Sendfox feature - Lists and tagging to keep your contacts separated, can you explain this?

AricheckPLUSMar 10, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 15, 2025

A: Hello Aricheck,

Thank you for your questions!
Happy to explain!

a.
The easiest way to upgrade your license is by adding your credit card to the billing section of your free account.
Every 1000 contacts over your current limit that you upload will be charged a one-time fee of $10.
And that will increase the license tier you have.
Once you reach the cap of 25K, that would be the highest you can go with SendFox, as you will reach the highest license, Tier 5.

b.
You may have an unlimited number of the smart landing pages, though they are not supporting custom domain URL addresses or YouTube video embeds. Design layouts are limited, but we see many lovely solutions our users created here: https://sendfox.com/gallery

c.
You may validate your domains in SendFox, use multiple landing pages and signup forms, and SendFox will send subscribers to preferred lists.

The best way to start with SendFox is to look at the extensive tutorials we have created for our users.
The tutorials can be found here: https://youtube.com/playlist?list=PLOC97gpg3Nl_85aSZUQUG_XxAr_Y6pq6w&feature=shared

We trust this will help!

With kind regards,
Team Originals

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Q: What methods are there to clean up a list?

Can I unsubscribe in bulk?
Can I export active contacts into a new list, and delete the old one?
Any suggestions?

darkstar33444Mar 11, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 15, 2025

A: Hello darkstar33444

Thank you for your message!

While you cannot unsusbribe people in bulk in SendFox, you can export active contacts into a new list and delete the old one.
To do so, go to this page: https://sendfox.com/dashboard/contacts filter contacts to active only and export the list. Once saved on a computer, upload a new list and name it.

The best way to start with SendFox is to look at the extensive tutorials we have created for our users.
The tutorials can be found here: https://youtube.com/playlist?list=PLOC97gpg3Nl_85aSZUQUG_XxAr_Y6pq6w&feature=shared

Kind regards,
Team Originals

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Q: Support is hard to find on this system.

Why can't we talk to someone once we purchase this product? I can not find and connect to support. My active subscribers went down by 90 person for no reason. I do not understand and I need some help which is impossible to find on the system. How do i find support contact in there?

tappingintoitEdited Mar 14, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 15, 2025

A: Hello,

Thank you for your message!

In order to be able to help, we would need to take a look at your account.
Please send an email to our support team at support@sendfox.com along with your account email address so our team could investigate.

Thank you, and have a great day!

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Q: How Does this Compare with Acumbamail ??

Looking to dive into an email solution with automations. Trying to compare SendFox with Acumbamail. Can anyone share with me the differences (pros/cons)?

Thanks!

bpattsMar 6, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 9, 2025

A: Hello bpatts,

Thank you for your email.

While our knowledge of Acumbamail is limited, your question is difficult to answer as we are biased towards our tool.

We believe in making powerful tools like SendFox accessible to all.
SendFox is priced affordably, ensuring that businesses of all sizes, especially micropreneurs, can harness its capabilities without breaking the bank.
Our tool is designed with simplicity in mind, offering an intuitive interface that streamlines your marketing efforts.
No steep learning curves, just straightforward functionality.

We also offer a 60-day refund for the license, so there is really no risk to try the app and its full features, such as automations, for example.

To help you start with SendFox, we have created videos for our users.
The tutorials can be found here: SendFox Learning Hub: https://youtube.com/playlist?list=PLOC97gpg3Nl_85aSZUQUG_XxAr_Y6pq6w&feature=shared
Many of the functions and features have been much improved over the years; however, these videos can really help with starting with the tool.

With kind regards,
Team Originals

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Q: Smart Page

Hello custom domains are supported with the Smart Page features?

14d003b5e74865575a1b9bdba9ba850f5c2f497bMar 1, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 9, 2025

A: Hello 14d003b5e74865575a1b9bdba9ba850f5c2f497b

Thank you for your email and your question.

None of the licenses we have in SendFox do offer adding/hosting custom domains or URL's for Smart pages.

While a custom domain URL on a Smart page is not available in SendFox at this time, we are working on the app improvement all the time, and we have recorded your idea in the internal feature documentation on your behalf for future consideration and possible addition to the app.

Thank you for your understanding and support while we work on the SendFox development.

With kind regards,
Team Originals

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Q: When will you introduce "IF" function in automations? I was shocked that you don't have it yet.

Without "IF" function based on contact activity, it's like a "stone-age" tool. It's useless in today's modern digital marketing. If my contact already bought the product I'm promoting via the email automation sequence, I MUST have an opportunity to stop this automation from being sent to that client. So... when will you have it?

Don_AtusPLUSFeb 27, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 9, 2025

A: Hello Don_Atus,

Thank you for your email and your suggestion.

We are constantly working on the app improvement, and we have recorded your request for the "IF" function in automations in the internal feature documentation on your behalf for future consideration and possible addition to the app.

Thank you for your understanding and support while we work on the SendFox development.

With kind regards,
Team Originals

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Q: Shopify Integration Please? (Purchase Info, etc)

I am positive you'll get 1000's of instant subscribers if you are able to get this accomplished. Is it in the plans? (when?)

edward94Feb 25, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 9, 2025

A: Hello edward94,

Thank you for your email and your suggestion.

We are constantly working on the app improvement, and we have recorded your request in the internal feature documentation on your behalf for future consideration and possible addition to the app.

Thank you for your understanding and support while we work on the SendFox development.

With kind regards,
Team Originals

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Q: Change Contacts keeping my plan limit

If I have a plan for 5000 contacts. Can I change those contacts keeping my cuota in my 5000 limit?

pmloginaccessFeb 25, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 9, 2025

A: Hello pmloginaccess,

Thank you for reaching out to us!

We understand that you may want to upload more contacts to your account.
As part of our platform’s design, the basic plan allows for up to 5,000 contacts per account. To maintain the integrity of our system, we are unable to delete and re-upload fresh 5,000 contacts, as this goes against the platform's intended usage and our TOS.

If you need to manage a larger number of contacts, we recommend upgrading your account to accommodate more.
Please feel free to reach out to our support team at support@sendfox.com if you'd like more information on our available plans or need assistance with the upgrade process.

We truly appreciate your understanding, and we're here to help with any questions you may have!

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Q: Pop ups and Payments

What is everyone using to get pop ups with send fox? Also, Has anyone integrated sendfox with woocommerce to automate emails upon the purchase of an item?

jbannisterbrandingFeb 20, 2025
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Founder Team
Natasha_originals

Natasha_originals

Feb 23, 2025

A: Hello jbannisterbranding,

Thank you for your questions.

SendFox doesn't support popup forms, but you can use any other popup form from another service that has this and simply connect it with your SendFox list.
Another option is to try this new tool: https://www.poptin.com/integrations/sendfox-integration/

As for the Woocommerce, SendFox cannot know if there was a purchase made on your Woocommerce page, as we don't have a native integration with Woocommerce.
The solution would be to use our API Endpoints if this is supported by Woocommerce:
https://sendfox.helpscoutdocs.com/article/135-endpoints

You can also create an API request using the Postman App:
https://sendfox.helpscoutdocs.com/article/1147-creating-api-requests

We would suggest reaching out to the Woo-commerce team and checking with them to see if they could possibly help you with this matter.
You can provide them with the below article:
https://sendfox.helpscoutdocs.com/article/135-endpoints
And from there, they might be able to point you to which API endpoint to use and where you need to insert it.

We trust this will help!

Have a fabulous weekend, & thank you for choosing SendFox!

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Q: How many websites or sender domain available for Tie 5

Hi Sendfox Team,

I'm curious of how many websites or sender domain available for Tie 5?
I am much appreciated it will be more sender domains available.

Best regards,

sireisokunthFeb 20, 2025
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Founder Team
Natasha_originals

Natasha_originals

Feb 23, 2025

A: Hello sireisokunth,

Thank you for your message!

There are no limits on how many domains you can validate at this time with SendFox!
You may add as many as you want or need!

Hope this will help and we wish you a great day!

Best regards from the Team Originals!

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Q: Can I add any funnels / Landing page app with it?

I use Divi website but its email option module is not having sendfox integration. Can you name some Landing page Apps or some subscription pages that can be integrated with sendfox?

svk2Feb 12, 2025
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Founder Team
Natasha_originals

Natasha_originals

Feb 23, 2025

A: Hello svk2,

We don't have native integration with the Divi WordPress theme; however, one of our customers created an integration with Divi, and you can check it out at the below link:

https://wordpress.org/plugins/likeablepress-sendfox-for-divi/
This is a free plugin that you may use to connect your SendFox account to Divi.

Let us know if this helped and if you made it by emailing our support at support@sendfox.com!

With kind regards,
Team Originals

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Q: Tier one branding

question with tier one will this remove the huge send fox email at the bottom of the email? and once i purchase can my code be redeemed on my free account since i already have added all of my contents and campaigns to it?

logicitmFeb 11, 2025
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Founder Team
Natasha_originals

Natasha_originals

Feb 23, 2025

A: Hello logicitm,

With an account upgrade from a free to a paid license, our branding reduces significantly.
Your free account should be upgraded via your AppSumo account, and all your settings will stay intact, along with all campaigns and contacts on your account.

Have a lovely day and kind regards from the Team Originals!

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Q: More than 100,000 contacts

Hi is there a plan for unlimited contacts?

thanks.

C

113070598914421381671Feb 9, 2025
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Founder Team
Natasha_originals

Natasha_originals

Feb 23, 2025

A: Hello C,

At this time, we wanted to inform you that our current lifetime deal only supports up to 25,000 contacts, and we can't combine multiple licenses for a single account.

However, we are working on introducing custom monthly plans for accounts with more than 25,000 contacts!
Before we can do that, we need to upgrade our servers to ensure a smooth experience for all of our customers.

If you have any further questions, feedback, or concerns, please do not hesitate to reach out to our support team at support@sendfox.com, who are always happy to assist.

Best regards from the Team Originals!

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Q: How many website or domain available for Tie 5?

Hi Sendfox Team,

I'm curious of how many website or domain available for Tie 5?
I am much appreciated it will be more sender domains available.

Best regards,

sireisokunthFeb 4, 2025
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Founder Team
Natasha_originals

Natasha_originals

Feb 23, 2025

A: Hello sireisokunth,

Thank you for your message!

There are no limits on how many domains you can validate at this time with SendFox!
You may add as many as you want or need!

Hope this will help and we wish you a great day!

Best regards from the Team Originals!

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Q: Does the system allow for multiple users yet?

dwrobFeb 20, 2024
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Founder Team
David_AppSumoOriginals

David_AppSumoOriginals

May 15, 2024

A: Hey, dwrobel3!

We don't allow for multiple users/agency plans at this time, and have no plans to do so in the near future. SendFox is specifically designed for solopreneurs, content creators, and other single-person businesses (or, small enough businesses where you trust sharing your password).

Multi-user/agencies have a totally different set of feature requirements, and it's outside our realm of expertise to build that type of product. For agencies/larger businesses with multi-user wants, we recommend exploring other solutions.

Sorry we can't be of more help here.

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Q: Clarification - unlimited emails and 5,000 contacts

Hi,

I have a query on this. I could see that we can send unlimited emails and 5,000 contacts for 49$. Does that mean we can send unlimited emails for 5000 Email Address? Please clarify the same.

Thanks.

prasanth7Dec 13, 2024
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Founder Team
Natasha_originals

Natasha_originals

Jan 26, 2025

A: Hello prasanth7,

SendFox is a platform based on the number of subscribers in your account.
This means your $49 plan can hold up to 5,000 contacts.
This and any other paid plan allows you to send unlimited emails per month to your contacts, all 5,000 of them.

@info2187 you can send emails to same 5,000 contacts every month. Or more subscribers if your list grows. There are no bundles in SendFox. As a platform based on the number of subscribers in your account, you may choose a plan appropriate to your subscriber list size, and you may upgrade the plan later if needed.

Have a great day, and kind regards to all!

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Q: What is sumo.com

I see this in the integration, however, when I go to sumo.com it just routes me back to AppSumo.com. Am I missing something?

PatriciaTJan 15, 2025
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Founder Team
Natasha_originals

Natasha_originals

Jan 26, 2025

A: Hello PatriciaT

Sumo.com used to be a part of AppSumo a long time ago and has since parted from us.
We will make sure to correct the links you see in the files, and thank you for bringing this to our attention.

Have a lovely day and kind regards,
Team Originals

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