Hello, How can I edit a contact field? For example, add or change a name? There's no edit button anywhere, no pen icon, and no three-dot menu like the AI suggests. It doesn't work in a different browser either. Please help me as soon as possible. Thank you, Patrick.
Q: Do you know your Wordpress plugin has been flagged as a security vulnerability by Wordpress?
Hi guys, I love Sendfox as an email/campaign tool, but recently the Wordpress plugin (v1.3.1) has been flagged as having a known security vulnerability by both Jetpack and Wordfence and been deactivated. When will you be updating the plugin to eliminate this issue please? I really want to be able to recruit email subscribers via my website again.
More details here: https://www.wordfence.com/threat-intel/vulnerabilities/id/ba465ba0-70c2-4b34-9b55-96725e3ce5a4?source=plugin
All this is correct: 1.Unlimited email sends 2.Scheduled email campaigns at any time of the day 3.Unlimited triggered automations (with unlimited emails per automation)
However, any automation is triggered by contact landing to your trigger list, and we are unsure how your automations are set, so we would really need to look into your account.
Please send an email to the support team at support@sendfox.com, and the team will assist further. Thank you very much.
hi dear Natasha, I tried to connect to pabbly connect, but seems like there is no email automation feature listed in pabbly connect. the flow is Formcan - Pabbly Connect - Sendfox (to send emails) , however, there is no selection of 'email' in this Pabbly connect while connected sendfox. can you let me know here? as noone replied to my emails to your support. thanks
Q: Contacts API
Hi! How can I add a contact via the API without requiring account confirmation? When adding an email manually, account confirmation isn't required. Why is it required with the API? I need to automate registrations in my app. The user previously confirmed their account in the app, so I don't need a double confirmation. Your API documentation is super basic; you could improve it a lot.
Thank you for your email. We are happy to assist and explain.
Every SendFox lifetime account has a mandatory double opt-in.
The Empire Add-On plan we have is a monthly subscription that you can activate via your billing page in your SendFox account after purchasing the LTD plan, and that plan offers no double opt-in. And this is the only way to disable double opt-in for contacts coming via API and contacts signing up via forms.
I think it's rude of them to respond so late and without validating anything. I'm already a customer as I said before and I also have the Empire Add-on subscription and I can't disable anything. Also, how do you explain that I don't need double opt-in when I register them on the portal? This only happens via the API. I DO NOT need my users to confirm anything because they already do it in my app.
Q: How can I edit a contact field?
Hello,
How can I edit a contact field? For example, add or change a name? There's no edit button anywhere, no pen icon, and no three-dot menu like the AI suggests. It doesn't work in a different browser either. Please help me as soon as possible. Thank you, Patrick.
Share SendFox
Q: Sendfox in German?
Can sendoff be used in German language or at least use German default text in emails?
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Q: Do you know your Wordpress plugin has been flagged as a security vulnerability by Wordpress?
Hi guys, I love Sendfox as an email/campaign tool, but recently the Wordpress plugin (v1.3.1) has been flagged as having a known security vulnerability by both Jetpack and Wordfence and been deactivated. When will you be updating the plugin to eliminate this issue please? I really want to be able to recruit email subscribers via my website again.
More details here: https://www.wordfence.com/threat-intel/vulnerabilities/id/ba465ba0-70c2-4b34-9b55-96725e3ce5a4?source=plugin
Please fix it soon - I love Sendfox.
cheers
N
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Q: Automation issue
1.Unlimited email sends
2.Scheduled email campaigns at any time of the day
3.Unlimited triggered automations (with unlimited emails per automation)
U wrote it in description but i tried connect pabbly connect with sendfox and formcan.. it seems cannot trigger schedule send email automatically?
Any reason?
The setting allow us to do trigger automation to send email.
Natasha_originals
Apr 7, 2025A: Hello DrGoh,
Thank you for your email!
All this is correct:
1.Unlimited email sends
2.Scheduled email campaigns at any time of the day
3.Unlimited triggered automations (with unlimited emails per automation)
However, any automation is triggered by contact landing to your trigger list, and we are unsure how your automations are set, so we would really need to look into your account.
Please send an email to the support team at support@sendfox.com, and the team will assist further.
Thank you very much.
Wishing you a great day and sending kind regards!
Share SendFox
hi dear Natasha, I tried to connect to pabbly connect, but seems like there is no email automation feature listed in pabbly connect. the flow is Formcan - Pabbly Connect - Sendfox (to send emails) , however, there is no selection of 'email' in this Pabbly connect while connected sendfox. can you let me know here? as noone replied to my emails to your support. thanks
Q: Contacts API
Hi! How can I add a contact via the API without requiring account confirmation? When adding an email manually, account confirmation isn't required. Why is it required with the API? I need to automate registrations in my app. The user previously confirmed their account in the app, so I don't need a double confirmation. Your API documentation is super basic; you could improve it a lot.
Natasha_originals
Mar 30, 2025A: Hello abdiel7,
Thank you for your email.
We are happy to assist and explain.
Every SendFox lifetime account has a mandatory double opt-in.
The Empire Add-On plan we have is a monthly subscription that you can activate via your billing page in your SendFox account after purchasing the LTD plan, and that plan offers no double opt-in.
And this is the only way to disable double opt-in for contacts coming via API and contacts signing up via forms.
With kind regards,
Team Originals
Share SendFox
I think it's rude of them to respond so late and without validating anything. I'm already a customer as I said before and I also have the Empire Add-on subscription and I can't disable anything. Also, how do you explain that I don't need double opt-in when I register them on the portal? This only happens via the API. I DO NOT need my users to confirm anything because they already do it in my app.