Why can't we talk to someone once we purchase this product? I can not find and connect to support. My active subscribers went down by 90 person for no reason. I do not understand and I need some help which is impossible to find on the system. How do i find support contact in there?
In order to be able to help, we would need to take a look at your account. Please send an email to our support team at support@sendfox.com along with your account email address so our team could investigate.
While you cannot unsusbribe people in bulk in SendFox, you can export active contacts into a new list and delete the old one. To do so, go to this page: https://sendfox.com/dashboard/contacts filter contacts to active only and export the list. Once saved on a computer, upload a new list and name it.
I may go for Tier 3 or 4 plan, but couple pf questions: a. 20,000 contacts is capped? or it gets renewed? b. landing page and post landing page - how flexible are they in terms of designs, can i embed a HTML code here? also can I have 1 landing page for desktop and 1 for mobile - the embed link is of a youtube video embed. is the landing page easily customizable similar to Optimize page or leadpages? c. I have 1 domain with which I want to connect SendFox, but there will be multiple landing pages - how do I connect to subscribers who opt in through different landing pages? The Sendfox feature - Lists and tagging to keep your contacts separated, can you explain this?
a. The easiest way to upgrade your license is by adding your credit card to the billing section of your free account. Every 1000 contacts over your current limit that you upload will be charged a one-time fee of $10. And that will increase the license tier you have. Once you reach the cap of 25K, that would be the highest you...
Looking to dive into an email solution with automations. Trying to compare SendFox with Acumbamail. Can anyone share with me the differences (pros/cons)?
While our knowledge of Acumbamail is limited, your question is difficult to answer as we are biased towards our tool.
We believe in making powerful tools like SendFox accessible to all. SendFox is priced affordably, ensuring that businesses of all sizes, especially micropreneurs, can harness its capabilities without breaking the bank. Our tool is...
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Q: Support is hard to find on this system.
Why can't we talk to someone once we purchase this product? I can not find and connect to support. My active subscribers went down by 90 person for no reason. I do not understand and I need some help which is impossible to find on the system. How do i find support contact in there?
Natasha_originals
Mar 15, 2025A: Hello,
Thank you for your message!
In order to be able to help, we would need to take a look at your account.
Please send an email to our support team at support@sendfox.com along with your account email address so our team could investigate.
Thank you, and have a great day!
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Q: What methods are there to clean up a list?
Can I unsubscribe in bulk?
Can I export active contacts into a new list, and delete the old one?
Any suggestions?
Natasha_originals
Mar 15, 2025A: Hello darkstar33444
Thank you for your message!
While you cannot unsusbribe people in bulk in SendFox, you can export active contacts into a new list and delete the old one.
To do so, go to this page: https://sendfox.com/dashboard/contacts filter contacts to active only and export the list. Once saved on a computer, upload a new list and name it.
The best way to start with SendFox is to look...
Share SendFox
Q: feature
I may go for Tier 3 or 4 plan, but couple pf questions:
a. 20,000 contacts is capped? or it gets renewed?
b. landing page and post landing page - how flexible are they in terms of designs, can i embed a HTML code here? also can I have 1 landing page for desktop and 1 for mobile - the embed link is of a youtube video embed. is the landing page easily customizable similar to Optimize page or leadpages?
c. I have 1 domain with which I want to connect SendFox, but there will be multiple landing pages - how do I connect to subscribers who opt in through different landing pages? The Sendfox feature - Lists and tagging to keep your contacts separated, can you explain this?
Natasha_originals
Mar 15, 2025A: Hello Aricheck,
Thank you for your questions!
Happy to explain!
a.
The easiest way to upgrade your license is by adding your credit card to the billing section of your free account.
Every 1000 contacts over your current limit that you upload will be charged a one-time fee of $10.
And that will increase the license tier you have.
Once you reach the cap of 25K, that would be the highest you...
Share SendFox
no replies as yet
Q: How Does this Compare with Acumbamail ??
Looking to dive into an email solution with automations. Trying to compare SendFox with Acumbamail. Can anyone share with me the differences (pros/cons)?
Thanks!
Natasha_originals
Mar 9, 2025A: Hello bpatts,
Thank you for your email.
While our knowledge of Acumbamail is limited, your question is difficult to answer as we are biased towards our tool.
We believe in making powerful tools like SendFox accessible to all.
SendFox is priced affordably, ensuring that businesses of all sizes, especially micropreneurs, can harness its capabilities without breaking the bank.
Our tool is...
Share SendFox
Thanks!