Q: Older LTD accounts are being told to subscribe or lose access???
I have an older LTD that I got years ago, and I've been getting emails and notifications saying I am reaching my lifetime send cap and I need to subscribe or lose my ability to send emails. There was not supposed to be a lifetime send cap on the older LTD from years ago, so why is this being enforced now? Was this a mistake or are people who purchased the old LTD now being forced to subscribe...
Q: Smart Pages and Forms Not Collecting New Sign-ups
Hello,
My Smart Pages and forms have not been collecting any new sign-ups for the past couple of days.
I was wondering whether this issue is specific to my account or if it is a global issue. This problem is affecting me significantly because I am not receiving any new subscribers.
Could you please investigate this and let me know what is causing the problem?
Good morning, been with y’all for a while, went to schedule a promotion email and it’s stuck at sending for 12 hours and counting, I tried sending a new email without a schedule and still stuck on sending. Need help with this issue, any assistance is much appreciated. Thank you
Q: I need to understand this new change I purchased the $49 tier back in February
I purchased the $49 tier back in February. I am near 5k contacts. I paid for the empire add-on; now I see the lifetime deal is $29. Do I have to pay for the pro once I surpass 5k contacts? Because on the pricing page the next level is 15k contacts for $39/month What will be charged for 10k contacts? I am little confused.
Founder Team
Luka_originals
Jul 6, 2026
A: Hi again — happy to clear this up, because I can absolutely see why it's confusing.
A few things to put your mind at ease:
Your $49 lifetime deal is still yours, exactly as purchased. It's a one-time deal — you never pay monthly for it — and it covers you up to 5,000 contacts. The $29 you're seeing now is simply our current lifetime offer; it doesn't change, reduce, or replace what you...
Q: Older LTD accounts are being told to subscribe or lose access???
I have an older LTD that I got years ago, and I've been getting emails and notifications saying I am reaching my lifetime send cap and I need to subscribe or lose my ability to send emails. There was not supposed to be a lifetime send cap on the older LTD from years ago, so why is this being enforced now? Was this a mistake or are people who purchased the old LTD now being forced to subscribe...
Share SendFox
Q: Smart Pages and Forms Not Collecting New Sign-ups
Hello,
My Smart Pages and forms have not been collecting any new sign-ups for the past couple of days.
I was wondering whether this issue is specific to my account or if it is a global issue. This problem is affecting me significantly because I am not receiving any new subscribers.
Could you please investigate this and let me know what is causing the problem?
Thank you for your assistance.
Share SendFox
Q: Emails not sending
Good morning, been with y’all for a while, went to schedule a promotion email and it’s stuck at sending for 12 hours and counting, I tried sending a new email without a schedule and still stuck on sending. Need help with this issue, any assistance is much appreciated. Thank you
Share SendFox
Same here.
Verified purchaser
same
Q: What happens after the lifetime send limit is reached for the plan?
Share SendFox
Q: I need to understand this new change I purchased the $49 tier back in February
I purchased the $49 tier back in February. I am near 5k contacts. I paid for the empire add-on; now I see the lifetime deal is $29. Do I have to pay for the pro once I surpass 5k contacts? Because on the pricing page the next level is 15k contacts for $39/month
What will be charged for 10k contacts? I am little confused.
Luka_originals
Jul 6, 2026A: Hi again — happy to clear this up, because I can absolutely see why it's confusing.
A few things to put your mind at ease:
Your $49 lifetime deal is still yours, exactly as purchased. It's a one-time deal — you never pay monthly for it — and it covers you up to 5,000 contacts. The $29 you're seeing now is simply our current lifetime offer; it doesn't change, reduce, or replace what you...
Share SendFox