SendFox Questions

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thepianocianthepianocian
thepianocian
Edited Jan 10, 2026
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Q: Not getting help from support, so asking here: Log In code

Hello, I am unable to retrieve any login code that it sends me to log into my account. I have already checked spam, junk, deleted messages, and filters at the server level. There are no emails coming from Sendfox with the code, and no matter how many times I resend it, it's not sending anything. We have been unable to send any emails to our customer base because of the inability to log into the account. This is not acceptable for a small business who relies on email communication to customers.

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neo+neo+
neo+
Jan 8, 2026
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Q: In your 6 years, what major feature have you guys release?

In your 6 years, what major feature have you guys release?
Founded 2018 and when checking the feature wise, this app is way too slow in development.
Additionally, the schedule and automation is too basic.
Checking the roadmap page, there's a lot of request and up votes but its just ignored. Better remove your request feature page.

No coincidence, the reviews are getting bad.

Come on guys, release some advance features.

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110507674030351464385110507674030351464385
110507674030351464385
Edited Dec 28, 2025
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Q: Credits

Can I use my Appsumo credits to buy Sendfox?

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account758account758
account758PLUS
Dec 5, 2025
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Q: About GDPR and DPA Compliance

Your reply in the FAQ is:
Yes—SendFox is fully GDPR- and DPA-compliant and works for both B2B and B2C businesses worldwide.
- Data Processing Agreement - SendFox
- Privacy Policy - SendFox
- Terms of Service - SendFox

I am not able to find SendFox nor AppSump in the DPF register to confirm your compliance. Also, your DPA at https://sendfox.com/dpa does not clearly state any measures...

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sarmad.ishfaq747sarmad.ishfaq747
sarmad.ishfaq747
Nov 28, 2025
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Q: Questions about stacking or upgrading

Hello,
1) I have a tier 1 subscription but need to upgrade. I am thinking of buying tier 2. Is stacking allowed? So if I have 5000 contacts with tier 1 and if I buy tier 2 and stack them, will I have 15000 total contacts or not?
2) If stacking is not allowed then does this mean that I simply upgrade to tier 2 and get 10,000 total contacts?
3) If yes what it the price I will pay? Right now tier 2...

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