SmatLeads Questions

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ab_samab_sam
ab_sam
Aug 7, 2026
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Q: Tier 3 or Higher?

1. I have tier 3 and want to enable "Disable Branding" and "Chrome extension". How do I do that?

2. I am pleasantly surprised to see WhatsApp campaigns but wanted to ask if the feature actually works. In other words, what do I do to unlock the WhatsApp campaign feature?

3. Thirdly, what does the campaign type "Email Cold Calling" mean? Did you mean Email/Cold Calling?

4. Fourthly, can I create...

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101130332043534751051101130332043534751051
101130332043534751051
Edited Aug 5, 2026
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Q: Hi. A few questions...

1. Plan 1 lists no email sender, mailing accounts or subscribers — is Tier 1 reports-only, with no sending at all? On Plan 2+, is a "mailing account" my own Gmail/SMTP or yours? Must I buy domains/inboxes?

2. You mentioned removing branding around April 30 — which year, and is it live now? Which surfaces (reports, emails, dashboard), and which tiers?

3. Is sending one-to-one or bulk campaigns?...

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Aug 5, 2026

A: Hello,

Thank you for your interest in SmatLeads.

Please, contact us at [email protected] to ask your questions since we can find one here.

Thank you!

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usama47usama47
usama47
Aug 3, 2026
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Q: How to try this tool before purchasing?

Hi so i want to try this tool before purchasing but it was asking for license code

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Aug 3, 2026

A: Hi,

Thank you for your interest in SmatLeads!

At the moment, SmatLeads is available exclusively through AppSumo, so you'll need a valid AppSumo license code to activate your account and access the platform.

The good news is that your purchase is covered by AppSumo's refund policy, which gives you the opportunity to thoroughly test all of SmatLeads' features. If, for any reason, you decide...

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115628264043449781854115628264043449781854
115628264043449781854PLUS
Jul 31, 2026
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Q: Credits

Hi,
can you explain ho many credits the different actions cost?

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Jul 31, 2026

A: Hello,

Thank you for your interest in SmatLeads.

Each lead is equivalent to 5 credits

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martin.adamsmartin.adams
martin.adamsPLUS
Jul 27, 2026
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Q: Why am I only Allowed 3 searches?

I am a Tier 1 member and after 3 searches got a pop up to say I had completed my 3 free searches. Is this the limit Tier 1 members are allowed as there is nothing in the plan to say that we are only allowed 3 searches

Founder Team
Stanley_SmatLeads

Stanley_SmatLeads

Jul 27, 2026

A: Hello Martin,

Thank you for your question, and we completely understand the confusion.

The 3-search limit is not related to your AppSumo Tier. It's a temporary limit that applies only to users of our default Google Maps API.

When we first launched, we noticed some users were heavily abusing our shared Google Maps API, which affected the platform's stability and performance for everyone. To...

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