Q: Clarification on Credits vs Leads + v2.0 Migration
I noticed that Plan 1 includes 5,000 credits per month for lead searches (Google, Bing, LinkedIn). However, in another response, you mentioned that 1 lead = 5 credits.
Does that mean Plan 1 effectively provides only 1,000 leads per month? 😮
It’s a bit confusing because when we see “5,000 credits,” we might assume it equals 5,000 leads. Could you please clarify how the credit-to-lead system...
Q: TIer 5 purchase from last year now showing unlimited plan BUT I am limited to 3 free searches a day?
I realize you are in the process of launching the system and there are alot of bugs. I was able to login in but in the old system I was limited to 15 searches I believe. My plan allowed for 25000 per month. I am able to set up an Google API Key but the video you reference (while pretty cool) is not the video gives the how to's. just to clarify this is what Tier 5 offered. > All features above...
Founder Team
Stanley_SmatLeads
Dec 4, 2025
A: Hello mate,
Thank you for this.
Yes, you are correct, we are migrating users and their details to version 2.0 and some lines are broken but we guarantee you that this will be completed soon and all the broken lines fixed.
And, you can still add your own API and enjoy as many searches a day as you want - you are not limited.
I recently purchased your product through AppSumo, but I've encountered several issues right from the registration stage. I managed to register with difficulty, and after entering my codes, my profile does not display my current level. Additionally, when I try to change the country information in my profile, it doesn't save and shows an error. Furthermore, clicking on many links in the panel results in a 404 error. How can I get stable version?
Founder Team
Stanley_SmatLeads
Dec 3, 2025
A: Hello,
Sorry to hear about this.
We are currently migrating old users and new users to our newly rebuilt version 2.0, and while on it, some links broke but we are seriously working on fixing them and should be completed with 48 hours.
Please, sorry about the inconveniences this might have caused you.
We are committed to making sure that you get the best value for your purchase which is one...
Q: Clarification on Credits vs Leads + v2.0 Migration
I noticed that Plan 1 includes 5,000 credits per month for lead searches (Google, Bing, LinkedIn). However, in another response, you mentioned that 1 lead = 5 credits.
Does that mean Plan 1 effectively provides only 1,000 leads per month? 😮
It’s a bit confusing because when we see “5,000 credits,” we might assume it equals 5,000 leads. Could you please clarify how the credit-to-lead system...
Share SmatLeads
Q: Cant register
pls explain and get back to me ASAP thanks
Stanley_SmatLeads
Dec 5, 2025A: Hello,
Sorry about this. We are on this and will be fixed ASAP
Share SmatLeads
Q: Can't Redeem Code / Create account
After filliing in all the required data i get a long error with the following in the first senctence:
Server error during user creation: SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'licence_code' cannot be null (
But i do fill in my licence code. Could someone assist with this please ? and have a look at the error?
Stanley_SmatLeads
Dec 4, 2025A: Hello Oktay,
Sorry to hear about this.
Please, i just checked and didn't get this error. Please, can you contact me on support@smatleads.com so we can check this further for you.
Sorry for the inconvenience and thank you for your understanding.
Share SmatLeads
Q: TIer 5 purchase from last year now showing unlimited plan BUT I am limited to 3 free searches a day?
I realize you are in the process of launching the system and there are alot of bugs. I was able to login in but in the old system I was limited to 15 searches I believe. My plan allowed for 25000 per month. I am able to set up an Google API Key but the video you reference (while pretty cool) is not the video gives the how to's. just to clarify this is what Tier 5 offered. > All features above...
Stanley_SmatLeads
Dec 4, 2025A: Hello mate,
Thank you for this.
Yes, you are correct, we are migrating users and their details to version 2.0 and some lines are broken but we guarantee you that this will be completed soon and all the broken lines fixed.
And, you can still add your own API and enjoy as many searches a day as you want - you are not limited.
Thank you for your understanding
Share SmatLeads
Q: Facing a lot of issues
I recently purchased your product through AppSumo, but I've encountered several issues right from the registration stage. I managed to register with difficulty, and after entering my codes, my profile does not display my current level. Additionally, when I try to change the country information in my profile, it doesn't save and shows an error. Furthermore, clicking on many links in the panel results in a 404 error.
How can I get stable version?
Stanley_SmatLeads
Dec 3, 2025A: Hello,
Sorry to hear about this.
We are currently migrating old users and new users to our newly rebuilt version 2.0, and while on it, some links broke but we are seriously working on fixing them and should be completed with 48 hours.
Please, sorry about the inconveniences this might have caused you.
We are committed to making sure that you get the best value for your purchase which is one...
Share SmatLeads