Q: Where is customer support for LTD holders exactly? I have a question I need to ask.
Hi, I joined the discord, however I don't want to 'out' Straico as having had an LTD to the rest of the discord (and I'm not super comfortable / familiar with using discord so I don't want to step on toes)...but: I got an email from Straico offering a discount toward an app called RabbitHoles AI (LLM canvas app with Straico integration), but I can't find your support email to ask either... ...will LTD holders (and indeed, those who may or may not have upgraded to your private LTD upgrade offerings) be kneecapped in RabbitHoles? (i.e., will you support LTD credits for LLMs etc. inside of it, and we *won't need to subscribe down the road?) Sorry if this doesn't make sense, but I'm just trying to parse our what exactly I'd get if I take advantage here. Thanks!
A: Hi pseaton! Straico is not having an LTD promotion, RabbitHoles is (is a different and separate product), and we're giving them a push with our email collaboration. Because we like to showcase partners and providers that integrate with us!
For Straico support you can mail us at hello@straico.com, and as well as you already know, our Discord server.
There's no change in the LTD accounts, purchasing RabbitHoles does not affect at all your Straico plan or experience. This promotion is to get and use RabbitHoles LTD deal. And it's not required to work with Straico, you can connect other API providers if you wish. Just won't be as cool as having Straico models in there.
And don't worry, I think that those are valid questions. Feel free to ask if you have more! We're happy to help. :)
Thanks for reaching out and letting us know about the issue.
We're currently aware of some problems affecting MP3 uploads. Our development team has already identified the root cause and is actively working on a fix. We expect everything to be resolved within the next few days.
In the meantime, if you'd like a more direct way to connect with us or share more details, feel free to join our Discord community. It’s a warm and welcoming space where we’re always listening to our users and gathering feedback
https://discord.gg/D9fwEBpr
Thanks so much for your patience and for being part of our community
Hi Jill! Just to let you know that this bug is already fixed. Please let us know if there's anything else we can help you get the best experience and value from Straico!
Q: Will this be coming back with additional options for lifetime access
This is a great product will it be coming back to app sumo with more subscription options to stack codes. I missed my 60 day window and really want more access.
We have decided to focus on selling monthly and annual licenses. However, if you have an LTD license, we offer several options to help you increase your coin balance and make the most of Straico. Additionally
We also invite you to join our Discord community, where you can stay updated on all the latest news in real time and connect with other users in a warm and collaborative environment.
Are the LLMs being updated according to recent releases from OpenAI, Anthropic, Mistral, etc.? Specifically, do we currently have o3 Mini High, Sonnet 3.5 200K, Mistral Large, and Grok 3 in our catalog? Or are we lagging behind the performance of today's best LLMs?
A: Yes, we continuously update our models to stay aligned with the latest advancements in the industry. Recently, we have integrated o3 Mini High, Sonnet 3.7, and GPT-4.5, ensuring that our systems operate with the most advanced technology available. Our commitment is to always deliver the highest performance and accuracy in our solutions.
Q: Where is customer support for LTD holders exactly? I have a question I need to ask.
Hi,
I joined the discord, however I don't want to 'out' Straico as having had an LTD to the rest of the discord (and I'm not super comfortable / familiar with using discord so I don't want to step on toes)...but:
I got an email from Straico offering a discount toward an app called RabbitHoles AI (LLM canvas app with Straico integration), but I can't find your support email to ask either...
...will LTD holders (and indeed, those who may or may not have upgraded to your private LTD upgrade offerings) be kneecapped in RabbitHoles? (i.e., will you support LTD credits for LLMs etc. inside of it, and we *won't need to subscribe down the road?)
Sorry if this doesn't make sense, but I'm just trying to parse our what exactly I'd get if I take advantage here.
Thanks!
lesthertod
Apr 28, 2025A: Hi pseaton!
Straico is not having an LTD promotion, RabbitHoles is (is a different and separate product), and we're giving them a push with our email collaboration. Because we like to showcase partners and providers that integrate with us!
For Straico support you can mail us at hello@straico.com, and as well as you already know, our Discord server.
There's no change in the LTD accounts, purchasing RabbitHoles does not affect at all your Straico plan or experience. This promotion is to get and use RabbitHoles LTD deal. And it's not required to work with Straico, you can connect other API providers if you wish. Just won't be as cool as having Straico models in there.
And don't worry, I think that those are valid questions. Feel free to ask if you have more! We're happy to help. :)
Share Straico
Q: MP3 Upload Throws an Error Message
Hello, I've been unable to upload MP3 files to my account since last week. Where/How can I get support to resolve this issue?
Thanks,
Jill
Maximiliano_Pulido
Edited Apr 7, 2025A: Hi there
Thanks for reaching out and letting us know about the issue.
We're currently aware of some problems affecting MP3 uploads. Our development team has already identified the root cause and is actively working on a fix. We expect everything to be resolved within the next few days.
In the meantime, if you'd like a more direct way to connect with us or share more details, feel free to join our Discord community. It’s a warm and welcoming space where we’re always listening to our users and gathering feedback
https://discord.gg/D9fwEBpr
Thanks so much for your patience and for being part of our community
Share Straico
Hi Jill! Just to let you know that this bug is already fixed. Please let us know if there's anything else we can help you get the best experience and value from Straico!
Awesome, and thank you!
Q: Upgrade
Can we stilk upgrade the appsumo tier?
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Q: Will this be coming back with additional options for lifetime access
This is a great product will it be coming back to app sumo with more subscription options to stack codes. I missed my 60 day window and really want more access.
Maximiliano_Pulido
Edited Mar 19, 2025A: Dear user,
We have decided to focus on selling monthly and annual licenses. However, if you have an LTD license, we offer several options to help you increase your coin balance and make the most of Straico. Additionally
We also invite you to join our Discord community, where you can stay updated on all the latest news in real time and connect with other users in a warm and collaborative environment.
https://discord.gg/xVKPSec6
We look forward to seeing you there!
Share Straico
Q: LLM Updates
Hello,
Are the LLMs being updated according to recent releases from OpenAI, Anthropic, Mistral, etc.? Specifically, do we currently have o3 Mini High, Sonnet 3.5 200K, Mistral Large, and Grok 3 in our catalog? Or are we lagging behind the performance of today's best LLMs?
Maximiliano_Pulido
Mar 3, 2025A: Yes, we continuously update our models to stay aligned with the latest advancements in the industry. Recently, we have integrated o3 Mini High, Sonnet 3.7, and GPT-4.5, ensuring that our systems operate with the most advanced technology available. Our commitment is to always deliver the highest performance and accuracy in our solutions.
Share Straico